JOB: FT, New York City, Instructional Design Manager, JPMorgan Chase
10 Feb 2008 - 2:34pm
Instructional Design Manager
Full-time, New York City
JPMorgan Chase – Worldwide Securities Services, Client Access
The global deployment team is growing as we continue to deliver a
broad range of improvements to customer facing technology projects for
the securities servicing division of JPMorgan Chase.
We have managed extensive improvements in the user experience of
client facing technology. We are looking to extend and support the
improvements in user experience and usability with equally impressive
improvements in end user self-service learning tools.
We are looking for a leader in instructional design to lead our
efforts around training simulations, online help, quick start guides
and end user manuals. We have a global user base of clients who rely
on our tools to perform parts of their jobs. Our clients are time
constrained and needs tools and learning support that can fit within
their schedules to help them better use our tools.
Strong consultative and communications skills are required. We prefer
candidates with demonstrated expertise in the Adobe Learning Suite of
products, including Captivate and RoboHelp.
The candidate will report to the global deployment manager, and
collaborate with the user experience team, product managers, business
stakeholders and our internal training organization to deliver best in
class online self-service learning tools.