JOB ~ UX Program Manager ~ Washington, DC ~ EightShapes, LLC ~ Part-Time
24 Mar 2008 - 2:41pm
Position: User Experience Program Manager
Term: 3-month part-time contract, 10-20 hours/week
Salary: Commensurate with experience
EightShapes has a large client with multiple project streams. We are looking
for a program manager to track resources, milestones, and client
If you think you can help, we want to hire you. Per usual, there's a
* You have to be detail-oriented, yet prepared to be pulled in lots of
* You have to know the user-centered design process and understand how to
build project schedules around it.
* You can manage team members to a project plan and appropriately delegate
and filter client communications.
* You can monitor expenditures, anticipate risks, and prepare project status
* You can walk the fine line between meeting client needs and--ahem--being
* You have excellent communication skills and have experienced the politics
of large organizations.
* You can pick up the basics of new applications quickly to help with
proofreading and version control.
* You have to know how to talk to "creative types" and speak diplomatically
to avoid bruising their ego. (Dan is very fragile.)
These requirements are the easy part. Here's the challenge:
* You have at least three years' experience.
* You can walk us through at least two successful project plans.
* You have a college degree (related field preferred, but not required)
* You can supply three positive references--two customers and a team member.
For our creative candidates, we ask for a portfolio of work. If you're
applying for this position, you may OPTIONALLY provide samples of:
* A project status report
* A project plan
* An email written to a client addressing a difficult situation (please
change the names to protect privacy)
EightShapes was established in 2006 by Nathan Curtis and Dan Brown to help
large organizations develop effective online communications tools for
managing information. Dan and Nathan founded the company on the principle
that in order for a web site to be successful, users must be a part of the
design process, and the cornerstone of effective design processes is
producing actionable, attractive, and articulate artifacts. EightShapes'
clients include Sun Microsystems, Comcast Communications, National
Geographic, Marriott, Hanley Wood, Cisco, Discovery Communications, and
Send all inquiries, including relevant documentation such as resumes,
portfolios (or links thereto) to jobs at eightshapes.com.