Cheap Web Survey Services, etc.

29 Sep 2004 - 11:26pm
9 years ago
6 replies
2152 reads
Sarah Brodwall
2004

I'm associated with a non-profit that wants to do a survey of its few
remaining members to evaluate possible future directions. The
constituency is decidedly non-technical, and the organization has
extremely little money to work with to produce this survey. Can
anyone recommend any web-based survey services that are cheap or free?
Price is more important than features here, by a long shot.

I'm going to have to be doing some survey work myself for my Master's
work, too, so I wonder if any of you could also recommend a good book
on creating surveys (even if the survey stuff is just a smaller
section in a book about design research in general). Is "Mail and
Internet Surveys: The Tailored Design Method" by Don A. Dillman any
good?

Regards,
Sarah Brodwall

(Hoping some day I can contribute to the list instead of just asking questions!)

Comments

30 Sep 2004 - 4:31am
Dan Zlotnikov
2004

Not sure if this is suitable to your needs, but LiveJournal,
http://www.livejournal.com/ , has survey support and is very
inexpensive. You can only do surveys if you have a paid account, but
the cost for that is a total of USD$5 for two months. Not the cleanest
way, and definitely not suitable for some survey formats, but it's
very cheap. Further, if you have the technical background and the
computing resources, http://www.livejournal.org/ is the open-source
twin of LiveJournal, so you could implement the whole system on your
own server and pay nothing at all.

This may, of course, be more trouble than it's worth.

Dan
WatCHI
http://www.acm.org/chapters/watchi

On Thu, 30 Sep 2004 06:26:17 +0200, Sarah Brodwall <sjbrodwall at gmail.com> wrote:
> [Please voluntarily trim replies to include only relevant quoted material.]
>
> I'm associated with a non-profit that wants to do a survey of its few
> remaining members to evaluate possible future directions. The
> constituency is decidedly non-technical, and the organization has
> extremely little money to work with to produce this survey. Can
> anyone recommend any web-based survey services that are cheap or free?
> Price is more important than features here, by a long shot.
>
> I'm going to have to be doing some survey work myself for my Master's
> work, too, so I wonder if any of you could also recommend a good book
> on creating surveys (even if the survey stuff is just a smaller
> section in a book about design research in general). Is "Mail and
> Internet Surveys: The Tailored Design Method" by Don A. Dillman any
> good?
>
> Regards,
> Sarah Brodwall
>
> (Hoping some day I can contribute to the list instead of just asking questions!)
> _______________________________________________
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30 Sep 2004 - 7:41am
pabini
2004

Sarah Brodwall asked: Can
> anyone recommend any web-based survey services that are cheap or free?
> Price is more important than features here, by a long shot.

You can use a limited version of Zoomerang for free. SurveyMonkey is good
and inexpensive.

Pabini

30 Sep 2004 - 9:47am
Richard Zobarich
2004

The following links may be of interest.

Best Regards,
Richard

Books and Articles

*
Andrews, D., Nonnecke, B., Preece, J. (2003). Electronic Survey
Methodology: A Case Study in Reaching Hard-to-Involve Internet
Users, International Journal of Human-Computer Interaction. Volume
16, Issue 2, Page 185-210.
:: http://www.is.umbc.edu/%7Epreece/ ::
*
Articles on Surveys (Don A. Dillman).
:: http://survey.sesrc.wsu.edu/dillman/papers.htm ::
* Couper, M. P. (2000). Web Surveys: A Review of Issues and
Approaches. Public Opinion Quarterly. 64(4), 464-494.
*
Salant, P. A. and Dillman, D. A. How to Conduct Your Own Survey.
Wiley: New York, NY, 1994.
:: http://tinyurl.com/3rwx2 ::
* Mail and Internet Surveys : The Tailored Design Method (Don A.
Dillman).
:: http://tinyurl.com/64swq ::
* Sudman, S., Bradburn, N. M. Schwarz, N. Thinking About Answers:
The Application of Cognitive Processes to Survey Methodology.
Jossey-Bass: San Francisco, CA, 1996.

Survey Tools

* http://www.zoomerang.com/
* http://www.surveymonkey.com/
* http://www.websurveyor.com/

Miscellaneous

* Jakob Nielsen's Alertbox, February 2, 2004: Keep Online Surveys Short.
:: http://www.useit.com/alertbox/20040202.html ::
* Questionnaires in Usability Engineering - A List of Frequently
Asked Questions (3rd Ed.) Compiled by: Jurek Kirakowski, Human
Factors Research Group, Cork, Ireland.
:: http://www.ucc.ie/hfrg/resources/qfaq1.html ::
* The Survey System - Resources for survey researchers - offers an
expanding series of free aids including a sample size calculator,
with useful information on the do's and don'ts of survey design,
and statistical significance.
:: http://www.surveysystem.com/resource.htm ::
* Usability Professionals' Association resource page on Surveys and
Statistics. Includes references to books and articles, survey
products and services, and survey statistics and analysis.
:: http://www.stcsig.org/usability/topics/surveys.html ::

Sarah Brodwall wrote:

>[Please voluntarily trim replies to include only relevant quoted material.]
>
>I'm associated with a non-profit that wants to do a survey of its few
>remaining members to evaluate possible future directions. The
>constituency is decidedly non-technical, and the organization has
>extremely little money to work with to produce this survey. Can
>anyone recommend any web-based survey services that are cheap or free?
> Price is more important than features here, by a long shot.
>
>I'm going to have to be doing some survey work myself for my Master's
>work, too, so I wonder if any of you could also recommend a good book
>on creating surveys (even if the survey stuff is just a smaller
>section in a book about design research in general). Is "Mail and
>Internet Surveys: The Tailored Design Method" by Don A. Dillman any
>good?
>
>Regards,
>Sarah Brodwall
>
>

30 Sep 2004 - 4:59am
Shankar, Ravi
2004

Check out Surveymonkey.com, if that suits you. The Basic features are
free upto 100 responses per survey.

Ravi Shankar

User Experience Architect
D. E. Shaw India Software

-----Original Message-----
From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesign
ers.com] On Behalf Of Sarah Brodwall
Sent: Thursday, September 30, 2004 9:56 AM
To: discuss at ixdg.org
Subject: [ID Discuss] Cheap Web Survey Services, etc.

[Please voluntarily trim replies to include only relevant quoted
material.]

I'm associated with a non-profit that wants to do a survey of its few
remaining members to evaluate possible future directions. The
constituency is decidedly non-technical, and the organization has
extremely little money to work with to produce this survey. Can
anyone recommend any web-based survey services that are cheap or free?
Price is more important than features here, by a long shot.

I'm going to have to be doing some survey work myself for my Master's
work, too, so I wonder if any of you could also recommend a good book
on creating surveys (even if the survey stuff is just a smaller
section in a book about design research in general). Is "Mail and
Internet Surveys: The Tailored Design Method" by Don A. Dillman any
good?

Regards,
Sarah Brodwall

(Hoping some day I can contribute to the list instead of just asking
questions!)
_______________________________________________
Interaction Design Discussion List
discuss at ixdg.org
--
to change your options (unsubscribe or set digest):
http://discuss.ixdg.org/
--
Questions: lists at ixdg.org
--
Announcement Online List (discussion list members get announcements
already)
http://subscribe-announce.ixdg.org/
--
http://ixdg.org/

30 Sep 2004 - 6:12am
Ketan M. Vakil ...
2004

Check these companies:

Zoomerang (free and pay versions)
Vividence (not free and more robust)

-Ketan

On Sep 30, 2004, at 12:26 AM, Sarah Brodwall wrote:

> Can
> anyone recommend any web-based survey services that are cheap or free?
> Price is more important than features here, by a long shot.

4 Oct 2004 - 4:54am
Sarah Brodwall
2004

Thanks to all of you for your suggestions. This has been a great help
to me, both for my thesis and for the non-profit survey.

~Sarah

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