Best Practices for Customer Service

1 Oct 2004 - 8:17am
605 reads
Dan Brown
2004

Hello!
Our client has asked us to redesign the customer service section of
their Web site. Contained therein are FAQs, contact information, and
product-specific help.

Is anyone aware of any published best practices for Web-based help
areas or customer service areas?

Thanks,
-- Dan

--
Dan Brown ~ brownorama at gmail.com ~ (301) 801-4850

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