Portal Best Practices

28 May 2008 - 10:40am
6 years ago
3 replies
1853 reads
Catriona Lohan-...
2007

Does anyone have any good insights to share on Portal Development and
Best Practices?

Many Thanks

Catríona

__________________________
Catríona Lohan-Conway
User Experience Architect
917 405 5127
clohanconway at mac.com

Comments

28 May 2008 - 5:43pm
Tim Ostler
2007

Joe Lamantia contributed a very interesting paper on the subject at the IA
Summit this year. You can see his slideshow here:

<http://www.slideshare.net/moJoe/effective-ia-portals-2-slideshare-short>

On Wed, May 28, 2008 at 4:40 PM, Catriona Lohan-Conway <clohanconway at mac.com>
wrote:

> Does anyone have any good insights to share on Portal Development and Best
> Practices?
>
>
Tim Ostler
London

28 May 2008 - 8:26pm
aschechterman
2004

As well, Joe has a nice series of articles on B&A:
<http://www.boxesandarrows.com/person/88-joelamantia>
http://www.boxesandarrows.com/person/88-joelamantia

- Andrew

:::::

Andrew Schechterman, Ph.D.

UX Architect, Medical Psychologist

LinkedIn: http://www.linkedin.com/in/andrewschechterman

E-mail: aschechterman at gmail dot com

Phone: 1-303-886-2440

29 May 2008 - 6:14pm
contenthouse
2008

Hi, what kind of portal are you building? Corporate intranet or
extranet (partners site)?

I have been involved with the interaction and user interface design
for both. Here are general rules to follow:

1. Ask about the platform. Is it out of the box (Sharepoint,
Websphere Portal)? Or is it custom from the ground up? There are
implications with flexibility for functionality, features and design
(the later being the most flexible).

2. Be diligent with user research. Ask your users about expectations
and skill level. If you design a portal that is hard to update for
content administrators (stale content) and doesn't engage user with
either meaningful content or productive tools people won't use it.

3. Make sure the portal design also includes support for 508b
compliance, a help section and a feedback mechanism. Nice to have: a
community like functionality, builds involvement.

Cheers I hope this helps, Peter

.................................................
Peter Chung
Senior User Experience Designer
Customer Experience Group, CNET.com

contenthouse at yahoo.com
.................................................

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