[JOB] Design Communicator, NYC, USA; Liquidnet; FT
30 Jun 2008 - 3:40pm
5 years ago
As a Design Communicator you will play a key role in helping to design
future applications at Liquidnet. You will join a unique design team to
create the next generation of Liquidnet products and services.
What is a Design Communicator?
Design Communicators are a unique blend of technical writer, business
analyst, design strategist, and designer. Design Communicators
collaborate with Interaction Designers to lead the User Experience
* You will be responsible for leading the communication of product form
and behavior. This includes creating formal written requirements and
specification documents, as well as other less formal and more evocative
documents intended to communicate the vision of the products you are
* You will act as a design analyst. In this role you will lead in the
development of design requirements and problem definition. You will
conduct stakeholder and user interviews and observations and other
research. You will use this knowledge to create requirements and problem
definitions. You will represent this knowledge in a variety of forms and
models, including personas, scenarios, goal and task models.
* You will act as a design editor, evaluator, and facilitator. Working
with designers on your team, you will ensure the appropriateness,
usefulness, usability, and general goodness of the design solutions that
your team creates. You will be responsible for testing the design
through scenarios, looking for inconsistencies, missing elements, and
poorly articulated reasoning.
Empathy: Design communicators are insatiably curious about how other
people work, live, and think. They enjoy meeting potential users of a
product, and they think about design by visualizing themselves as the
people who will use it.
Big-picture to details: DCs work at multiple levels, from high-level
concept to nitty-gritty detail. At every level, DCs need to be able to
clarify design ideas, extract the real meaning from a conversation, and
capture decisions and issues in a way that serves both the design team
and the business.
A quick study: You have the ability to understand complex systems and
processes, both software-based and in the real world. You will be
required to digest and understand the many complex factors that govern
equity trading, from social and peer norms to a multinational regulatory
environment. You will be able to successfully navigate those factors as
you create design solutions.
Excellent writing skills: The audience for design documentation ranges
from developers and QA teams to top-level executives. Our documents must
efficiently and accurately communicate design details, while also
providing the persuasion and professional look that inspires confidence
in our work. DCs must enjoy writing and be able to generate large
volumes of prose in a short period of time.
Outstanding collaboration and facilitation skills: DCs must be skilled
at drawing out ideas, clarifying them, and helping their colleagues
synthesize information. DCs have the ability to extract the real meaning
from a conversation. A DC moves meetings forward at the right pace,
maintains focus on important issues, captures open issues and decisions,
and drives toward consensus.
Strong organizational skills: As the keeper of the narrative of the
design, a DC must be able to organize concepts and details in the manner
that best facilitates understanding. In composing documents, DCs act as
information designers, and so must have a keen ability to present a
variety of information in the most appropriate way. Also, DCs act as
day-to-day project managers.
* 3 - 5 years experience as a Design Communicator or related discipline
* Experience in the field of User Experience or related disciplines
* Excellent communication (both written and verbal) skills
* Strong analytical skills
* Strong presentation skills
* Solid understanding of technology and the product development
* Experience as a business analyst or technical writer is a plus
* Experience in the financial services industry a plus