Single Search Field v.s. Modal Searchbox? Research?
31 Jul 2008 - 4:53pm
5 years ago
Designing a search component for a travel site that requires you to search.
Can search by city/state, address, point of interest, airport . . . the
Some travel sites default to a searchbox defaulted to the fields for city.
If the user wants to search by airport or by point of interest they have to
select another mode or tab on the searchbox to get those fields. My
contention is that people get a lot of error messages because they put in
say a point of interest without seeing the mode tab (we know they get a lot
of error messages at this step). T
Some travel sites like hotels.com,Mobissimo have gone to a single searchbox
that allows people to enter whatever they want supporting more 'google' like
search query behavior. My contention is its better to allow people to enter
whatever makes sense to them as long as the system can interpret it and
return reasonable results.
Anyone have any research or wisdom to support either case? Thanks!