ISO 20282: Ease of Use of Everyday Products

14 Aug 2008 - 9:51am
6 years ago
1 reply
1189 reads
Michael Micheletti
2006

I followed links this morning to learn a bit more about a newly released ISO
standard for usability: ISO 20282. I haven't read the standard itself yet
(stuff to do), just the brief commentaries. I'm interested to learn more
from some of the strong usability folks in this community:

ISO 20282 standard (costs $, alas):
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=34122

Userfocus article:
http://www.userfocus.co.uk/articles/ISO20282.html

Uselog article:
http://www.uselog.com/2008/07/iso-20282-ease-of-use-of-everyday.html

Thanks,

Michael Micheletti

Comments

14 Aug 2008 - 4:03pm
Rob Tannen
2006

Michael -

I also wrote a posting I wrote about ISO 20282 a couple of weeks
ago:

http://tinyurl.com/6g6b96

In summary, the standards are probably not worth it for the
practicing usability specialists. Like all standards, they tend to
be high-level and lag slightly behind current practices.

Also they're not cheap - it was over a $100 for the first part
(there are four parts), which consisted of basic principles, a
glossary of terminology and references to other documents.

It can serve as a reference for those new to applying user-centered
design processes to products, but you'd do better putting that money
towards some of the better popular books on the topic.

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Posted from the new ixda.org
http://www.ixda.org/discuss?post=32045

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