Graphics to communicate usability process

1 Oct 2008 - 6:06am
5 years ago
5 replies
1726 reads
Peter Boersma
2003

Guillermo,

You asked:
> I would like to hear your opinions on diagrams or methods to
> communicate the steps for ensuring usability in the development
> process

In the latter half of my presentation "StUX - integrating IA deliverables in a software development methodology" for the IA Summit 2005, I showed several process diagrams with user-centered design elements in them.

To get an idea about the presentation and to download the PDF version of the slides, check out the blog posting about it here:
http://www.peterboersma.com/blog/2005/03/my-ia-summit-presentation-stux_10.html
or on the IA Summit site:
http://www.iasummit.org/2005/finalpapers/39_Presentation.pdf
or on slideshare:
http://www.slideshare.net/pboersma/stux-ia-summit-2005-peter-boersma

Peter
--
Peter Boersma | Senior Interaction Designer | Info.nl
http://www.peterboersma.com/blog | http://www.info.nl

Comments

1 Oct 2008 - 5:50pm
Jeff English
2004

Here is a link to a process diagram created by John Stickley to
describe the role of our User Experience team within PeopleSoft. The
audience was developers and product strategists and was unveiled at
an internal Open House our team held.

http://www.visualvocab.com/projects/peoplesoftuescm.html

Because roles evolve over time, it helps to think of such a diagram
as one part a reflection of the current system and one part the next
steps in your vision.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=33734

1 Oct 2008 - 8:42pm
Jarod Tang
2007

Cool, besides, also find JJG's "Elements of User Experience" helps on
this problem.

On Thu, Oct 2, 2008 at 6:50 AM, Jeff English <jeffenglish at gmail.com> wrote:
> Here is a link to a process diagram created by John Stickley to
> describe the role of our User Experience team within PeopleSoft. The
> audience was developers and product strategists and was unveiled at
> an internal Open House our team held.
>
> http://www.visualvocab.com/projects/peoplesoftuescm.html
>
> Because roles evolve over time, it helps to think of such a diagram
> as one part a reflection of the current system and one part the next
> steps in your vision.
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=33734
>
>
> ________________________________________________________________
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--
http://designforuse.blogspot.com/

2 Oct 2008 - 7:46am
Guillermo Ermel
2008

Peter Boesma gave us some pretty amazing examples here:

> To get an idea about the presentation and to download the PDF
version of the slides, check out the blog posting about it here:
>
http://www.peterboersma.com/blog/2005/03/my-ia-summit-presentation-stux_10.html
<http://www.slideshare.net/pboersma/stux-ia-summit-2005-peter-boersma>

They also point to http://www.leacock.com/deliverables/

What do you people think about the use of theses diagrams to introduce
usability in the design and develpment process?

Cheers!
Guillermo

--
Guillermo Ermel
Responsable de usabilidad
MercadoLibre.com

2 Oct 2008 - 9:16am
Jared M. Spool
2003

On Oct 2, 2008, at 8:46 AM, Guillermo Ermel wrote:

> What do you people think about the use of theses diagrams to
> introduce usability in the design and develpment process?

Guillermo,

Personally, I think you're probably asking the wrong question.

I'd like to know more about where this question is coming from. What
problem are you trying to solve? What have you tried before and what
challenges are you trying to overcome?

Using generic notions of usability process to talk about introducing
into the design and development process is like saying, "Everyone
should eat healthy and get exercise." Beyond over-generalized
motherhood-and-apple-pie (apologies for the American-centric idiom)
notions that every product should be as usable as possible, it's
impossible to talk about any specifics without the context of what
you're trying to accomplish.

The result is an "Well, it depends" answer -- something I find I hate
saying. (We used to sell a t-shirt with this motto, but I pulled it
because I felt it was too condescending.)

That's why I think you're struggling finding the resource you're
seeking. It doesn't really exist beyond inapplicable generalities.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: jspool at uie.com p: +1 978 327 5561
http://uie.com Blog: http://uie.com/brainsparks

16 Oct 2008 - 7:49am
Guillermo Ermel
2008

> Personally, I think you're probably asking the wrong question.
> I'd like to know more about where this question is coming from. What
> problem are you trying to solve? What have you tried before and what
> challenges are you trying to overcome?
Jared, I guess you are right. As usual :-)

The problem to solve is to understand the pieces that go into (or that
should ideally be taken into account) making usability part of the
whole development process at my company, and to arrange them in some way
so as to gain insight for a medium and long term strategy.

Pieces could be...
- Techniques, like user testing, HE and card sorting
- Resources to support usability (software, hardware, lab)
- Technology constraints (databases, programming language)
- Steps in the process, like definition, req gathering, analysis,
design, programming, QA, etc
- Time constraints, like development schedules, time to market...
- People (roles)
- Prototyping, fidelity...
- Disciplines - IA, IxD,
- And the list goes on...

Cheers!

--
Guillermo Ermel
Responsable de usabilidad
MercadoLibre.com

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