Need some advise for a study on how users perceive change

11 Jan 2009 - 4:58pm
5 years ago
1 reply
991 reads
Shashank
2008

Hey guys,
I am planning a study which aims to answer how end user's perceive change.
'Change' here could be upgrading of a software ( e.g. MS word 2003 to MS
word 2007), OS, switching between similar applications (e.g. MS Expression
Web to Dreamweaver) etc. I am currently trying to find similar studies from
backgrounds such as Behavioral Psych, Computer Science, HCI etc.
Has anyone conducted similar studies? Could anyone point me to any
studies/books/papers that could be related to this?
Thanks!
Shashank
MS-HCI @ Georgia Tech

Comments

15 Jan 2009 - 7:03pm
Jared M. Spool
2003

On Jan 11, 2009, at 5:58 PM, shashank raval wrote:

> Could anyone point me to any
> studies/books/papers that could be related to this?

Hi Shashank,

Not exactly what you're looking for, but I wrote about this back in
2005:

http://www.uie.com/articles/embraceable_change/

Hope that helps,

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: jspool at uie.com p: +1 978 327 5561
http://uie.com Blog: http://uie.com/brainsparks Twitter: jmspool
UIE Web App Summit, 4/19-4/22: http://webappsummit.com

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