As a User Centered Design graduate I find it quite irritating to be
working in an environment where engineers run everything. My position does
not allow me to say much yet as a Tech Writer/Project Manager assisting
the engineers on usability issues I have had it!
They all believe that designing for the end users only involve usability
issues... Should I send them a copy of Allan Cooper's "The Inmates are
running the asylum"? :)
Few of them have taken some HCI courses and THATS IT!
There is NO qualitative research and both hardware-/software engineers
think that their own opinion about the products matter.