A list of mobile situations

25 Feb 2009 - 1:33pm
5 years ago
15 replies
1064 reads
Pietro Desiato
2008

Hi all, since we're all interested in the design for mobile, I thought it
would be interesting to have a list of situations, common activities and
contexts that could related to the mobile design. The list would help us to
reflect upon mobile and would be truly INSPIRATIONAL for all the designers.
Sometimes, in fact, we don't reflect on what are the contexts in which our
users are going to interact. If you are interested in sharing this list,
here is a link to a google docs I have created: feel free to add your
contributions and to give me a feedback about it ---->
http://spreadsheets.google.com/ccc?key=pEHYnFoaPRt77pv10SkyfcA thanks,
Pietro Desiato

Comments

25 Feb 2009 - 5:17pm
Barbara Ballard
2005

On Wed, Feb 25, 2009 at 12:33 PM, Pietro Desiato
<pietro.desiato at gmail.com> wrote:
> Hi all, since we're all interested in the design for mobile, I thought it
> would be interesting to have a list of situations, common activities and
> contexts that could related to the mobile design. The list would help us to
> reflect upon mobile and would be truly INSPIRATIONAL for all the designers.
> Sometimes, in fact, we don't reflect on what are the contexts in which our
> users are going to interact.

This would be a GREAT addition to the Design For Mobile wiki (see
below). We have a list that we always consider for potential relevancy
in any project:

at a cafe/restaurant
in class/meeting
at airport
in line
in bathroom
in front of the television (ESPN mobile spike)
just before going to sleep (Google mobile spike)
upon waking up (HUGE portion of people using phone as alarm clock)

http://design4mobile.mobi/

~~~~
Barbara Ballard
barbara at littlespringsdesign.com 1-785-838-3003

25 Feb 2009 - 6:21pm
Jarod Tang
2007

+
On the train/bus
Driving car
Biking

Waiting for bus ...
Travel ( businiess or for enjoyment )

After lunch time ( walk or f2f chat )
...
Ps:
Different country makes difference

On 2/26/09, Barbara Ballard <bballa01 at gmail.com> wrote:
> On Wed, Feb 25, 2009 at 12:33 PM, Pietro Desiato
> <pietro.desiato at gmail.com> wrote:
>> Hi all, since we're all interested in the design for mobile, I thought it
>> would be interesting to have a list of situations, common activities and
>> contexts that could related to the mobile design. The list would help us
>> to
>> reflect upon mobile and would be truly INSPIRATIONAL for all the
>> designers.
>> Sometimes, in fact, we don't reflect on what are the contexts in which our
>> users are going to interact.
>
> This would be a GREAT addition to the Design For Mobile wiki (see
> below). We have a list that we always consider for potential relevancy
> in any project:
>
> at a cafe/restaurant
> in class/meeting
> at airport
> in line
> in bathroom
> in front of the television (ESPN mobile spike)
> just before going to sleep (Google mobile spike)
> upon waking up (HUGE portion of people using phone as alarm clock)
>
>
> http://design4mobile.mobi/
>
> ~~~~
> Barbara Ballard
> barbara at littlespringsdesign.com 1-785-838-3003
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

--
Sent from my mobile device

http://designforuse.blogspot.com/

25 Feb 2009 - 7:36pm
Chauncey Wilson
2007

Common activities, situations, and contexts related to mobile design:

1. Light levels and impact on legibility
2. Cold weather (wearing gloves - not good for iPhone for example)
3. Speed of walking/running (impacts how mobile devices are
carried/stored/used
4. Privacy (miniature cameras and cellphone cameras are now prohibited in
my health club for example)
5. Size of hand (affect typing)
6. One handed use
7. Status
8. Used for emergencies and design for emergencies
9. Serves as entertainment center (watch movies, listen to books, play
games)
10. Facilitates interaction with particular people (smartbadges that glow
when you approach someone with common interest).
11. Interaction with non-mobile devices or ambient systems

Chauncey

On Wed, Feb 25, 2009 at 1:33 PM, Pietro Desiato <pietro.desiato at gmail.com>wrote:

> Hi all, since we're all interested in the design for mobile, I thought it
> would be interesting to have a list of situations, common activities and
> contexts that could related to the mobile design. The list would help us to
> reflect upon mobile and would be truly INSPIRATIONAL for all the designers.
> Sometimes, in fact, we don't reflect on what are the contexts in which our
> users are going to interact.

25 Feb 2009 - 7:55pm
Angel Marquez
2008

hot tubbubble bath

waterproof...

On Wed, Feb 25, 2009 at 4:36 PM, Chauncey Wilson
<chauncey.wilson at gmail.com>wrote:

> Common activities, situations, and contexts related to mobile design:
>
> 1. Light levels and impact on legibility
> 2. Cold weather (wearing gloves - not good for iPhone for example)
> 3. Speed of walking/running (impacts how mobile devices are
> carried/stored/used
> 4. Privacy (miniature cameras and cellphone cameras are now prohibited in
> my health club for example)
> 5. Size of hand (affect typing)
> 6. One handed use
> 7. Status
> 8. Used for emergencies and design for emergencies
> 9. Serves as entertainment center (watch movies, listen to books, play
> games)
> 10. Facilitates interaction with particular people (smartbadges that glow
> when you approach someone with common interest).
> 11. Interaction with non-mobile devices or ambient systems
>
> Chauncey
>
>
>
>
> On Wed, Feb 25, 2009 at 1:33 PM, Pietro Desiato <pietro.desiato at gmail.com
> >wrote:
>
> > Hi all, since we're all interested in the design for mobile, I thought it
> > would be interesting to have a list of situations, common activities and
> > contexts that could related to the mobile design. The list would help us
> to
> > reflect upon mobile and would be truly INSPIRATIONAL for all the
> designers.
> > Sometimes, in fact, we don't reflect on what are the contexts in which
> our
> > users are going to interact.
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

27 Feb 2009 - 6:35pm
James Page
2008

When the user is wasting time! We found in a study of over 1,000 users that
they used the internet on their phone when they had nothing else to do,
which breaks the misconception that the user is using the phone to save
time. This research was done in the UK, where many people do long train
commutes, so may not apply elsewhere.

This phenomena can be shown when you go to a talk of boring speaker, sit at
the back, when it gets to about 20 mins in, watch all the iPhones light up.

One of the important take aways from this research is that people are more
receptive to new ideas, as they are less task driven, or less stressed.
Hence good ad click through. Also that they are less distracted, because
they don't have the distraction of the office, or the home.

We also found that people read longer down a news story on the phone,
compared to when they use a computer, at the office, or the home. Before we
assumed that people just wanted small snippets of news.

Cheers

James
http://blog.feralabs.com

2009/2/26 Angel Marquez <angel.marquez at gmail.com>

> hot tubbubble bath
>
> waterproof...
>
> On Wed, Feb 25, 2009 at 4:36 PM, Chauncey Wilson
> <chauncey.wilson at gmail.com>wrote:
> - Show quoted text -
>
> > Common activities, situations, and contexts related to mobile design:
> >
> > 1. Light levels and impact on legibility
> > 2. Cold weather (wearing gloves - not good for iPhone for example)
> > 3. Speed of walking/running (impacts how mobile devices are
> > carried/stored/used
> > 4. Privacy (miniature cameras and cellphone cameras are now prohibited
> in
> > my health club for example)
> > 5. Size of hand (affect typing)
> > 6. One handed use
> > 7. Status
> > 8. Used for emergencies and design for emergencies
> > 9. Serves as entertainment center (watch movies, listen to books, play
> > games)
> > 10. Facilitates interaction with particular people (smartbadges that glow
> > when you approach someone with common interest).
> > 11. Interaction with non-mobile devices or ambient systems
> >
> > Chauncey
> >
> >
> >
> >
> > On Wed, Feb 25, 2009 at 1:33 PM, Pietro Desiato <
> pietro.desiato at gmail.com
> > >wrote:
> >
> > > Hi all, since we're all interested in the design for mobile, I thought
> it
> > > would be interesting to have a list of situations, common activities
> and
> > > contexts that could related to the mobile design. The list would help
> us
> > to
> > > reflect upon mobile and would be truly INSPIRATIONAL for all the
> > designers.
> > > Sometimes, in fact, we don't reflect on what are the contexts in which
> > our
> > > users are going to interact.
> > ________________________________________________________________
> > Welcome to the Interaction Design Association (IxDA)!
> > To post to this list ....... discuss at ixda.org
> > Unsubscribe ................ http://www.ixda.org/unsubscribe
> > List Guidelines ............ http://www.ixda.org/guidelines
> > List Help .................. http://www.ixda.org/help
> >
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

28 Feb 2009 - 2:40am
Pietro Desiato
2008

@Barbara: I think it's a good idea and I'd like to share the results
with you and put them in the wiki
@Jarod, Chauncey, Angel: I am going to update the doc with your
suggestions but if you have more, please write them there ;)

@James: this is really interesting. Do you think that the perception
of the phones is slightly changing now? You're talking about iPhones
at a speech but I clearly remember how fun was the snake game on old
Nokia phones! Maybe 'cause it was the only game on them?

The importance of mobility is obviously influenced by the perception
people have of their devices (not just the use).

PS is there any chance to give a look at the research you write
about? it would be great!

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39219

28 Feb 2009 - 3:07am
Angel Marquez
2008

I think someone else said BIKE. When I ride my mountain bike (bought after
reading the buxton book) all I want to do is switch tracks while I'm
switching gears. Just a little button that triggers my iPhone in my
backpack.
I always use the iPhone when I'm waiting for a haircut, dentist, long lines
etc.

28 Feb 2009 - 3:25am
Pietro Desiato
2008

Once I had an interesting discussion with a friend. We had just red
Tackara's book and we were discussing about the role that
'waiting' has in our society. It seems to us that waiting is a loss
of time, a waste.
Do you know that in Israel they teach time? Students learn how to
manage time and deal with different conceptions of it (because of
cultural differences):

http://books.google.com/books?id=yuM68Q8WJUIC&pg=PA48&lpg=PA48&dq=israel

They've never taught me how to deal with time, what are the methods
and the perspectives. But time today is more and more crucial.

If we reflected more on the richness waiting carries with it, we
would definitely design more than tools that kill time. What do you
think?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39219

28 Feb 2009 - 3:46am
Angel Marquez
2008

When I was in Sweden whenever I asked what time it was the people I was
hanging out with would say "She is only a child".
Awhile back a guy in Europe sent me his design doc for a really cool
interactive exhibit, he later posted a formula to describe user experience.
If I read it correct his formula stated time destroys everything.

I think the concept of time is not something I want to discuss with
the hyenas on this board.

I'm reading some books on flow and they all touch on how you lose track of
time when you are immersed in something that you are focused on because you
enjoy it and the minutes seem like hours when you're not interested in what
you are doing.

Waiting is good. Other factors make the wait unpleasant...Ever see Baraka?

28 Feb 2009 - 6:32am
Joel Laumans
2008

Great idea Pietro, something like this could be very handy.

First off, have you taken a look at Barbara Ballard's book Designing
the Mobile User Experience? It is a must have book for anyone
designing for Mobile. Together with a couple classmates we made an
animation summarizing the first chapters of the book:
http://piksels.com/designing-for-mobile-animation/

Secondly, I think now that the list has gotten quite large it might
be handy to start thinking about how these can be categorized.

Purpose of use?
(Communicating, seeking information, entertainment, work, etc)
Location of use?
(Private, public, mixed, etc)
Surroundings?
(focus, navigation between real/virtual world, interruptibility,
privacy, etc)
Interaction duration / frequency (short, long, occasional, frequent,
consistent)

What do you think?

-Joel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39219

28 Feb 2009 - 7:04am
Pietro Desiato
2008

I really enjoyed your video: very good job. There are also some
interesting points about contexts: the book by Barbara is definitely
worth reading. Mobile design is so young that references are never
enough.

About the doc: I had the same feeling and I moved some of the bottom
rows on top, just to be sure they are visible (and since the others
are quite full). A categorization would be the next natural step...
even if I don't like categories :)

I started it because I think that situations are good starting points
for creative ideas, they stimulate you. Moreover, we have the power of
a shared doc where you write, comment, re-write and see what other
people do. I am pretty impressed that nobody touched the main
structured or proposed a new column!

Btw I was thinking of a "creative" phase now. I would like to bring
some of these contexts into a design process. Crowedsourced.

What do you think?

PS We also have Barbara's wiki to structure this content ;)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39219

28 Feb 2009 - 6:05pm
James Page
2008

@Pietro

>Do you think that the perception of the phones is slightly changing now?
no - I keep hearing the same old thing that, that phones are used for a
quick glance. The usage logs we recorded on peoples phones said the
opposite. When we went through usage when people used their phone, they
spent longer on a site, and clicked through to ads more frequently, than
when they where using their desktop.

I think many thinkers, when they talk about short attention spans are
thinking of image of the busy executive, pulling out his phone to find out
about the stock market crash. I don't think they basing the information on
reality. The reality is totally different.

I think it makes perfect sense. When I am traveling, or waiting for
somebody, I am relaxed, I don't have any distractions. I am not stressed.
When I am in the office, I am being distracted all the time. The phone is
ringing, I am been asked questions by colleagues.

>but I clearly remember how fun was the snake game on old Nokia phones!
>Maybe 'cause it was the only game on them?
Game playing is totally about waisting time. How popular are they? Most
games that a free on the web, cost money on the mobile.

We will do more research with the client and maybe write it up.

James Page
http://blog.feralabs.com

2009/2/28 Pietro Desiato <pietro.desiato at gmail.com>

> I really enjoyed your video: very good job. There are also some
> interesting points about contexts: the book by Barbara is definitely
> worth reading. Mobile design is so young that references are never
> enough.
>
> About the doc: I had the same feeling and I moved some of the bottom
> rows on top, just to be sure they are visible (and since the others
> are quite full). A categorization would be the next natural step...
> even if I don't like categories :)
>
> I started it because I think that situations are good starting points
> for creative ideas, they stimulate you. Moreover, we have the power of
> a shared doc where you write, comment, re-write and see what other
> people do. I am pretty impressed that nobody touched the main
> structured or proposed a new column!
>
> Btw I was thinking of a "creative" phase now. I would like to bring
> some of these contexts into a design process. Crowedsourced.
>
> What do you think?
>
> PS We also have Barbara's wiki to structure this content ;)
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=39219
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

1 Mar 2009 - 9:51am
Karl Proctor
2008

In most cities with a 'young' metro (underground) system it is
possible to use your mobile whilst travelling in the tunnels. For
example here in Shanghai it is common to see people chatting away on
their mobiles while on the train. I found this lack of communication
frustrating last year when I was in London as I was so used to it
after 5 years in Shanghai.

How about time of day? It is more difficult to use a mobile in the
middle of rush-hour when you're packed like sardines into the train
(we've all seen pictures of Tokyo underground? Shanghai is similar
at 8:30am!)

Also, there is a problem of network capacity; the nodes in the
stations and tunnels have limited capacity compared to the
base-stations dotted around cities and it is common for your call to
be dropped or SMS's arriving late if on the train.

Usually people in shanghai will either be reading e-books, internet
news, playing games or sending SMS messages, and I guess that they
are doing it mainly so that they have something to do, as a way to
avoid eye-contact with strangers (who are in your personal space) on
a packed train. Also, it a mobile is more convenient that a newspaper
as it is smaller, more interactive and, to a point, more private...

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=39219

1 Mar 2009 - 11:05pm
Jarod Tang
2007

Hi Pietro,

+ Link
http://weblog.cenriqueortiz.com/mobile-context/

"*An Introduction to the mobile context and mobile social software*, which
explores the topics of the mobile context and its role on what I referred to
as People-centric mobile computing."

Cheers,
Jarod

On Thu, Feb 26, 2009 at 2:33 AM, Pietro Desiato <pietro.desiato at gmail.com>wrote:

> Hi all, since we're all interested in the design for mobile, I thought it
> would be interesting to have a list of situations, common activities and
> contexts that could related to the mobile design. The list would help us to
> reflect upon mobile and would be truly INSPIRATIONAL for all the designers.
> Sometimes, in fact, we don't reflect on what are the contexts in which our
> users are going to interact. If you are interested in sharing this list,
> here is a link to a google docs I have created: feel free to add your
> contributions and to give me a feedback about it ---->
> http://spreadsheets.google.com/ccc?key=pEHYnFoaPRt77pv10SkyfcA thanks,
> Pietro Desiato
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

--
http://designforuse.blogspot.com/

1 Mar 2009 - 11:32pm
Angel Marquez
2008

Interesting.
Seems as if I were a traveling salesman and the design was in place my rooms
would be able to detect and adapt to my preferences based on some setting in
my mobile device.

Nah...

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