Recover username service

31 Mar 2009 - 4:56am
5 years ago
1 reply
486 reads
Chris Wright
2008

I'm looking at implementing a 'recover my username' serivce on a website i'm
working on. This will be a seperate service to recovering a password.

Thing is the existing userbase have custom usernames, users going forward
will be encouraged to use thier email address. recovering a username by
typing in your email works for the former, but not so for the latter.

any ideas?

Comments

31 Mar 2009 - 5:27am
djlittle
2009

But, I wonder if this is more like a technical issue with the system
rather than a usability issue?

Not really what you're asking I know but as an example of a good
retrieve password mechanism, I like the Tumblr implementation which is
very simple:

http://www.tumblr.com/login

Tumblr uses email as username. If you want to recover your password,
you enter your "account email address". Of course, this doesn't help
you remember which email address you used as your username, but how
many different email addresses would users be expected to have?

Cheers,
David

2009/3/31 Chris Wright <chris.mathew.wright at gmail.com>:
> I'm looking at implementing a 'recover my username' serivce on a website i'm
> working on. This will be a seperate service to recovering a password.
>
> Thing is the existing userbase have custom usernames, users going forward
> will be encouraged to use thier email address. recovering a username by
> typing in your email works for the former, but not so for the latter.
>
> any ideas?
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David Little
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