Usability of pre-filled versus empty in content capture software
24 Jul 2009 - 2:45pm
3 years ago
(No semantic or grammar debates, I promise)
I'm researching a number of health care software packages. Many of
them have some way of short-cutting data entry, such as pre-selection
indicating the absence of unlikely conditions.
One tool, however, leans heavily on progressively, and supposedly
intelligently, filling in data based on answers given as the user
moves through the queries for content. By a certain point fairly
early, all content is ostensibly filled and the user must accept by
default, delete, or alter it.
Since this content is highly detailed and of course critically
important to get right, I suspect that there is no real gain by the
pre-filling. In fact, I wonder if the error rate might actually go
up with this model.
So, is anyone familiar with user research done comparing the two
methods, or others, for interactive, detailed, lengthy applications?