9 Sep 2009 - 11:54am
2410 reads
Brent Rogers

Here are the latest job openings at CISCO. Please contact Brent at
breroger at cisco.com if interested.

**I had not included the requisition numbers with the previous
discussion group job postings on IxDA. They are included on this

Interaction Designer

San Francisco, California

This position is in Cisco’s Consumer Business Group (CBG), formerly
known as Linksys. It's an exciting time to work at Cisco. Every day
we connect people to the network and make it come to life. The Cisco
Consumer Business Group sells home networking and networked
entertainment products and services under the Cisco, Linksys, Linksys
by Cisco, Flip Video and Network Magic family names. Cisco products
enable people to live a connected life that is more personal, more
social, and more visual.

Flip Video exemplifies Cisco’s passion for video. The best-selling
brand makes video simple, accessible and fun, allowing users to
easily capture and edit videos and then share them instantly with
friends, family and on popular video-sharing Web sites.

Flip Video at Cisco, makers of easy-to-use video camcorders
(www.theflip.com), is seeking an Interaction Designer to join us
working on our software, hardware, websites, and other materials. We
want someone with the talent to create elegant designs which appeal
to a wide range of customers, the skills to support the product
definition process, and the passion to help us create the best
possible experience for our users. This is a full-time, on-site
position reporting directly to our User Experience Design Manager.
The central project for this role will be the Windows, Mac, and Web
applications which our users employ to work with the videos they
capture with our cameras. We need someone who can contribute to the
design from the early conception of tools’ functionality through to
the final behavior specification, giving our products an elegant
design which supports our brand: accessible, simple, and effective.
The position will also involve various other design projects,
including some collaboration with visual design in defining the
presentation of the interface.

Responsibilities for this position include:
• Defining the behaviors of hardware and software in our future
product line
• Progressively refining designs in collaboration with our design /
product / development team
• Producing and delivering wireframes, walkthroughs, and behavior
• Directing and advising other design resources, both internal and
• Advising and mentoring more junior designers as the team grows
Candidates for this position must:
• Have mastery of software interaction idioms and basic information
design principles
• Have fundamental skills with design authoring tools (Fireworks /
Photoshop / Illustrator / Visio / etc)
• Have professional experience in interaction design
• Effectively balance multiple projects and reliably meet deadlines
• Understand the design implications of fundamental Web technologies
(HTML / Ajax / etc)
• Work well in a collaborative environment
• Communicate well visually, verbally, interpersonally, and in
• Be able to present design solutions to a range of audiences
• Have the ability to independently drive a design process from
beginning to end
The ideal candidate will also:
• Have portfolio examples of consumer-facing work
• Have skills in user research
• Have strong skills using Fireworks
• Have experience within a software development process
• Have some interest and background in visual design
• Have some Web authoring skills

Based in San Francisco, the revolutionary Flip Video family of
camcorders ignited a new category of video cameras that puts the
power to shoot and share video into the pockets of everyday
consumers. Flip Video camcorders are the world's first with on-board
software to enable editing, organizing, and seamless video uploading
to YouTube, MySpace, AOL Video and other video sharing sites.

As part of its Flip Video Spotlight Program, the company pledged to
deliver 1 million camcorders to help non-profits use the power of
video to change the world. Flip Video camcorders are available in
over 10,000 retail locations including Amazon, Best Buy, Circuit
City, Wal-Mart, Sam's Club, Sears, Kmart, and TheFlip.com.

User Experience Manager

San Jose, California

This leadership position within the Small Business Solutions Business
Unit encompasses responsibility for driving all aspects of the
Business Unit’s user experience activities. You will be responsible
for establishing and driving the overall strategy with emphasis on
interactive design, visual design, documentation, and ‘out of box’
end user experience.

Responsibilities include:
Develop and implement the definition overall user experience vision
for SBSBU products

Lead local and remote resources and virtual product teams through the
process of developing and implementing best in class user experiences

Define design principles and be the voice to overarching user
experience and its associated products

Facilitate overall development of and articulation of end user tasks
and needs

Prepare, conduct and facilitate the interaction with product
management and engineering in brainstorming activities to create and
implement compelling and intuitive interface designs

Establish processes to develop easy to use and intuitive interaction
models and visual interfaces for Cisco’s Small Business Solutions BU
products, services and solutions. Validate the models, designs and
implementations through internal and external verifications

Ensure the implementation is faithful to the designs thought
inspection usage and other validation techniques. Ensure that gaps
and issues are resolved without compromising the project teams
shrared understanding of end user’s requirements

Regularly interact with senior management and executives on matters
concerning strategy, design and implementation

Education Qualification
Required: BA/BS degree in Human Computer Interaction, Human Factors,
Cognitive Psychology, Behavioral Science, Anthropology, Visual
Design, Industrial Design or other related experience
Preferred: MS or other advanced degree/post bachelor degree in
related field

Work Experience
8 years of experience in software, web, broadcast or industrial
design with 5 years of experience in Graphic Design, Interactive
Media or Human Computer Interaction. Previous experience must include
architecting and or performing design and usability testing

Knowledge, Skills and abilities

Advanced ability to work with product teams and apply Human-Centered
design principles to deliver creative solutions to challenging
business problems ranging from on line services to physical products

Advanced skills in concept s sketching, information architecture,
wire framing, prototyping and design iteration resulting in
world-class visual experiences

Advanced skills in usability planning, heuristic evaluation and
working with teams to create world-class user experiences

Advanced ability to lead local and remote teams

Intermediate ability to communicate professionally, both orally and
in writing, including ability to position strategies and solutions
with VP level stakeholders

Intermediate capability to work in both strategic and tactical modes

Intermediate ability to create and document visual and functional
design standards

Senior User Researcher

Santa Clara, California

Cisco/WebEx is looking for Senior User Researcher to join the User

Experience Team. In this position you will be working closely
with visual designers, interaction designers, usability engineers,
product managers and engineers to define the user experience of
Cisco/WebEx’s communications suite.

You will be part of
a newly forming research team that will help to improve current
application solutions and to contribute to new, usable, useful and
compelling communications applications.

* designing test plans and conducting ethnographic

* generating user personas and scenarios

* conducting heuristic reviews and usability

* 3+ years experience in gathering user requirements,
studies, usability testing, and questionnaire/survey

* Graduate degree in Cognitive Psychology, Human Computer
Human Factors, Sociology, Anthropology or related

* Experience conducting ethnographic research in corporate settings
highly desirable.

* Excellent time-management, multi-tasking, strong communication
and the ability to prioritize quickly

* Ability to develop new approaches to complex design problems and

ability to convey these designs in the form of design
specifications and prototypes.

• Must communicate clearly and effectively; strong analytical and
communication skills; excellent interpersonal skills; a
self starter 
that is able to collaborate actively with others

Senior Software Engineer – User Interface and User Experience - SaaS

Santa Clara, California

Join the PostPath team to help establish a new Email SaaS (Software
as a Service) business at Cisco. PostPath, recently acquired by
Cisco/Webex and now part of Collaboration Software Group (CSG), has
delivered the only non-Microsoft email server that features
drop-in/native compatibility with Outlook, Exchange and with the rest
of the email ecosystem - including Blackberry, Active Directory, and
ActiveSync devices etc.

The new mission of the team is to transform the existing on-premise
email server business into a new “Email server on the Cloud” SaaS
business for Cisco.

This is a highly visible position where the individual will work in a
fast pace environment, directly with interdisciplinary teams
management. The PostPath development and QA teams are located in
Santa Clara, California and in Sofia, Bulgaria.


• Interact with product managers and business stake holders to
translate business and product requirements into compelling user
interface designs, navigation flows, interactions flows and
information flows.
• Work with product management, engineering and quality assurance
teams to ensure that the final product meets expectations, technical
specifications and requirements.
• Help develop the UI architecture strategy and task models/flows for
new product features, grow the set of relevant use cases.
• Develop low and high fidelity prototypes, map back to functional
specifications and use cases.
• Work effectively in a fast-paced and constantly changing
• Communicate effectively with all stakeholders.

Qualifications & Experience:

• 5+ years of experience in user interface design.
• Proven track record of designing quality web applications that
deliver excellent user experience.
• Strong understanding of UI/UX principles and practices.
• Must have experience creating clickable prototypes.
• Experience with designing email and collaboration applications
highly desirable.
• Knowledge of Web 2.0 industry trends is a must.
• Minimum of Bachelors degree in a related field.
• Excellent interpersonal, written and oral communication skills.
• Ability to collaborate effectively with inter-disciplinary teams
and management.
• Motivated self-starter, with a high capacity for rapid learning and
meticulous attention to detail.

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