Is there a good reason to require people toidtheir credit card?

29 Sep 2009 - 10:33am
422 reads
William Hudson
2009

Jennifer -

This was mentioned earlier, but of course you need to let customers know
what credit cards you accept well in advance of the checkout. For
example, when we did not used to take Amex on our site, I had companies
contacting me because they had got to the checkout and could not use
their company Amex card. The purchases were large enough that they did
not want to use their personal MasterCard or Visa. We had to arrange
payment through another process (PayPal or similar). Getting all the way
to the credit card dropdown list only to discover that you cannot use
the card in your hand does not make for a good experience!

Regards,

William

> -----Original Message-----
> From: Jennifer R Vignone [mailto:jennifer.r.vignone at jpmorgan.com]
> Sent: 29 September 2009 4:00 PM
> To: William Hudson; Jared Spool
> Cc: discuss at ixda.org
> Subject: RE: [IxDA Discuss] Is there a good reason to require people
> toidtheir credit card?
>
> I think that a part of the reason for asking is to show the user what
> methods of payment and types of cards are accepted...

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