The Director of User Experience & Site Optimization will build & lead
VistaPrint's European team of information architects, site
optimization and usability specialists in developing world-class user
interfaces based on iterative design, testing, and customer research.
The team leads user interface design for our 14 localized European
Your objective is to drive improvements to conversion rate, average
order value, and lifetime value of VistaPrint's customers. That
means you will develop and execute long-term strategies to enhance
the site user experience and drive business performance. You will
also conduct rapid-fire testing of new concepts in response to
opportunities identified through our site optimization process. These
opportunities are identified through such ongoing analysis as
competitive research, usability studies, site metrics, customer
feedback, employee suggestions, and others. You will develop business
cases related to advancing the functionality, usability, and business
performance of the website. You will liaise closely with our user
experience and site optimization team in North America.
You proactively track and communicate website business performance
using internal reports and tools. This requires you to work closely
with our site optimization and site marketing teams to identify
short-term performance issues and long-term opportunities; suggest
solutions that address customer and business goals.
location is Barcelona, relocation package is available.
7-10 years experience with UX for European ecommerce sites.