Human Centered Design or Technology CenteredDesign??

11 Nov 2009 - 6:45am
912 reads
William Hudson

I teach a course (hopefully to be a book in the not-too-distant future)
which is about using Ajax for good (better user experience) rather than
evil (just making things more interactive for the sake of it).

One of my biggest frustrations/disappointments is to see Ajax applied
gratuitously to a page (to make the shopping basket more interesting,
for example) while inherent usability problems - like having to click
the 'Update' link if quantities are changed - remain unaddressed.

Anyway, this is a perennial problem in design that is not going to go
away any time soon. The best we can do is understand the issues (from
both the business/technology and user experience sides) and focus our
solutions accordingly.

[plug] For anyone that is interested I am running the course for NNG in
Berlin next week. If you would like to know more about the book as it
progresses, please drop me a line. (There are no plans for a movie as


William Hudson
Syntagm Ltd
Design for Usability
UK 01235-522859
World +44-1235-522859
US Toll Free 1-866-SYNTAGM
mailto:william.hudson at

Syntagm is a limited company registered in England and Wales (1985).
Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon
OX14 2DS.

Ajax design and usability course in November - Berlin:

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