Human Centered Design or Technology CenteredDesign??
11 Nov 2009 - 5:45am
I teach a course (hopefully to be a book in the not-too-distant future)
which is about using Ajax for good (better user experience) rather than
evil (just making things more interactive for the sake of it).
One of my biggest frustrations/disappointments is to see Ajax applied
gratuitously to a page (to make the shopping basket more interesting,
for example) while inherent usability problems - like having to click
the 'Update' link if quantities are changed - remain unaddressed.
Anyway, this is a perennial problem in design that is not going to go
away any time soon. The best we can do is understand the issues (from
both the business/technology and user experience sides) and focus our
[plug] For anyone that is interested I am running the course for NNG in
Berlin next week. If you would like to know more about the book as it
progresses, please drop me a line. (There are no plans for a movie as