Cost-justifying Usability

My name is Andrea Richeson. I have worked in web design and
development for Texas state government for several years and am
currently a graduate student at the University of Texas School of
Information.

I am working with Dr. Randolph Bias, Dr. Eugenie Bertus, and graduate
student Jana Tate to co-author a book chapter on the use of return on
investment (ROI) methods.

For our chapter, we wish to collect some fresh data on the use of
cost-justification approaches to earn usability resources.

If you have any experience (whether successful or not) with employing
cost-benefit analyses, we would like to ask you to complete our survey
by Friday, November 20.

Below is the link to the five- to ten-minute survey.
http://is.gd/4TrHh

Thank you for your help.

Andrea

Andrea Richeson
Graduate Student, UT School of Information
Web Designer, Texas Treasury Safekeeping Trust Company
andrea.richeson at cpa.state.tx.us
512-463-9768