My name is Andrea Richeson. I have worked in web design and
development for Texas state government for several years and am
currently a graduate student at the University of Texas School of
I am working with Dr. Randolph Bias, Dr. Eugenie Bertus, and graduate
student Jana Tate to co-author a book chapter on the use of return on
investment (ROI) methods.
For our chapter, we wish to collect some fresh data on the use of
cost-justification approaches to earn usability resources.
If you have any experience (whether successful or not) with employing
cost-benefit analyses, we would like to ask you to complete our survey
by Friday, November 20.