A Funny Thing Happened on the Way to the URL

16 Dec 2009 - 4:10pm
4 years ago
12 replies
516 reads
Sharon Greenfield5
2008

I just now had a conversation with a colleague and wanted to give them
the URL of IxD10.
This is what happened:

I googled: 'UX10'.
My bad. Doh. So I tried: 'IX10'
No go. I try: 'IxD10'
OK, I give up and go to the IxDA website. I look around front page for
information.
De nada. So I click on Events.
STILL. CAN'T. FIND. INFORMATION. Or URL to send to colleague.

Decide I may not go to conference after all.

Truly, truly sad.

Comments

16 Dec 2009 - 4:32pm
Shep McKee
2005

live wrote:
> [...] I give up and go to the IxDA
> website. I look around front page for information.
> De nada. So I click on Events. STILL. CAN'T. FIND.
> INFORMATION. Or URL to send to colleague.

I had no problems myself. There's a large graphic on the home page.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from ixda.org (via iPhone)
http://www.ixda.org/discuss?post=47988

16 Dec 2009 - 4:46pm
Sharon Greenfield5
2008

Why thank you Harvinder.
There does happen to be a link on the homepage that was missed.
Upon analysis with the lovely Jay Jay, it seems this user's thoughts
went as such:

Using a smaller laptop, so link is quite below the fold.
Clicked down to get to events tab, and bypassed seeing the link
because my brain assumed it was an ad: that's where all ads are, on
the right in boxes.
Additionally, I was looking for: 'IX 10' or 'IxD 10' - not the full
word 'Interaction', so the 'ad' didn't catch my eye.

Point being, of course, is that the user (myself) tried to find the
data in search, and on site (general) and (specific page.)
Only one of those three options actually had the information, which
was not seen.
We need to, as we do in our work, give the user as many options as
possible to find what they are looking for - this is why libraries
cross-catalog.

This also may show the importance of SEO, eh?
Remember, I googled for it first....
An event page should always pop up within the first five hits, no?

On Dec 16, 2009, at 1:21 PM, Harvinder wrote:

> I am sorry to hear that. Well let me cover up for you. Here is the
> link and
> also a 50 dollar discount code for you to register and get discount.
> Let me
> know if you have any questions.
>
> Save $50 on registration using discount code IxD10Bestica!
>
> In conjunction with the Savannah College of Art and Design (SCAD), the
> Interaction Design Association (IxDA) is proud to announce
> Interaction10,
> the premiere gathering of interaction design professionals.
> Interaction10
> takes place February 4-7, 2010, in historic Savannah, Georgia.
>
> Every year, the interaction design community gathers to stretch our
> minds,
> sharpen our skills and inspire each other at a conference centered
> around
> the design of interactions between people and technology of all
> types, from
> websites and applications to mobile devices, consumer electronics,
> digitally-enhanced environments, and much more.
>
> This year marks our third annual event, and we're proud of the
> program we've
> put together, featuring three full conference days, one day of
> pre-conference workshops, and our first-ever student competition,
> local
> design challenge, and even an art exhibition. And we're honored to
> have
> incredible keynote speakers including Paolo Antonelli, Dan Hill, Jon
> Kolko,
> Ezio Manzini, Bill Moggridge, and Nathan Shedroff.
>
> Pre-conference workshops help you dig further into topics such as
> sketching,
> scenarios, research, and even prototyping with Arduino. Over 40
> conference
> presentations, discussions and activities cover a wide range of
> topics that
> will leave you educated and inspired.
>
> Mark your calendar so you don't miss this incredible opportunity!
>
> * Learn more at http://bit.ly/ixd10b
> * Register at http://bit.ly/ixd10br
>
> Save $50 on registration using discount code IxD10Bestica!
>
> Interested in entering our Student Competition? Incredible prizes
> include
> trips to the conference for finalists. Deadline is December 31!
>
> * Learn more at http://bit.ly/ixd10studentcomp
>
> Sign up for the Local Design Challenge, sponsored by Adobe. Prizes
> include a
> copy of the Adobe Creative Suite. Deadline is January 15!
>
> * Learn more at http://bit.ly/ixd10designchallenge
>
>
> Harvinder Singh
> 210-614-4198 O
> 210-884-1311 C
> harvinder at bestica.com
> www.bestica.com
> Bridging the UX/IT Talent Gap
> My Linked In Profile
> Follow Me on Twitter
> View Besticas Current Openings
> Contribute to Usability/Design Challenges Through Our Blog
>
>
> -----Original Message-----
> From: discuss-bounces at lists.interactiondesigners.com
> [mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of
> live
> Sent: Wednesday, December 16, 2009 3:11 PM
> To: Ixda
> Subject: [IxDA Discuss] A Funny Thing Happened on the Way to the URL
>
> I just now had a conversation with a colleague and wanted to give them
> the URL of IxD10.
> This is what happened:
>
> I googled: 'UX10'.
> My bad. Doh. So I tried: 'IX10'
> No go. I try: 'IxD10'
> OK, I give up and go to the IxDA website. I look around front page for
> information.
> De nada. So I click on Events.
> STILL. CAN'T. FIND. INFORMATION. Or URL to send to colleague.
>
> Decide I may not go to conference after all.
>
> Truly, truly sad.
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.5.427 / Virus Database: 270.14.108/2566 - Release Date:
> 12/16/09
> 08:02:00
>
>
>

16 Dec 2009 - 4:49pm
Matt Nish-Lapidus
2007

IxD10 isn't the actual name of the conference.. if you search for
Interaction 10 it's the first result in google. There's also a
large image on the ixda.org home page.

All that aside, that's a pretty bad reason to skip the conference.
It's by far one of the best design events of the year.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=47988

16 Dec 2009 - 4:56pm
Daniel Howells
2009

Interesting post. The first two queries you tried were invalid - not
sure why you would have tried them in the first place since they have
nothing to do with the event itself - they look like names of Sony
gadgets.

The IxD10 query yielded an "@" reply to IxD10, and thus direct link
to their Twitter profile (as good as a direct link).

I think it took me 1-2 seconds, but I wasn't counting. I think you
*need* to go to the conference.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=47988

16 Dec 2009 - 5:07pm
Sharon Greenfield5
2008

Ah, the but the user wasn't looking for their Twitter profile - they
were looking for a website.

And my point again stands - the queries were invalid, but that was NOT
known to the user.
So, again, multiple marketing mediums for information as we like to
say in the biz.

You have to cover all of your bases - which is why we often tend to
buy keywords that aren't exact, but close, because we know we will
catch folks misspelling, etc.
As example, who do think owns gogle.com?

On Dec 16, 2009, at 1:56 PM, Daniel wrote:

> Interesting post. The first two queries you tried were invalid - not
> sure why you would have tried them in the first place since they have
> nothing to do with the event itself - they look like names of Sony
> gadgets.

16 Dec 2009 - 5:12pm
Sharon Greenfield5
2008

As I mentioned before, the right hand nav with boxes is more and more
becoming a standard placement area for advertisements.
http://www.readwriteweb.com/
and
http://www.techcrunch.com/
could be examples.

On Dec 16, 2009, at 1:32 PM, shep.mckee at gmail.com wrote:

> live wrote:
>> [...] I give up and go to the IxDA
>> website. I look around front page for information.
>> De nada. So I click on Events. STILL. CAN'T. FIND.
>> INFORMATION. Or URL to send to colleague.
>
> I had no problems myself. There's a large graphic on the home page.
>
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from ixda.org (via iPhone)
> http://www.ixda.org/discuss?post=47988
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help

16 Dec 2009 - 5:17pm
Dave Malouf
2005

@live just b/c you are a UX prof doesn't mean that you are immune to
human error. Let's face it, several hundred ppl have registered
successfully.

But my point isn't so much about @live but about a thread awhile
back which tried to differentiate an anecdote from conclusive data.
But the point that is relevant here is that I oft find people
constantly jumping to really harsh criticism to the point of accusing
design heresy (by saying they won't attend in this case), when duh!
this was just your fault!

There is still human error in the world and avoiding all of it is an
impossibility. Hell, I do it all the time myself.

Like Matthew I'd say you won't find a better UX conference than the
upcoming IxD10 show that Bill & Jen are putting together for y'all,
nor a better conference city/school to host you at. I'm biased for
sure, but think you'll agree.

If you've never been to SAV, if you've never been to an Interaction
conference, this is the 1 to come to folks! I even co-chaired one and
this is going to blow the one I chaired out of the water!

-- dave

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=47988

16 Dec 2009 - 5:23pm
Sharon Greenfield5
2008

Exactly! Thank you Dave.

The point is, we need to write and design things that will keep that
in mind!
We need to appropriate and be ready for human error.
In our designs we need to attempt to encompass multiple ways of
information finding; just like an instructor would teach to a class in
multiple different ways to catch the visual learners and the
kinesthetic learners.

On Dec 16, 2009, at 2:17 PM, dave malouf wrote:

> @live just b/c you are a UX prof doesn't mean that you are immune to
> human error. Let's face it, several hundred ppl have registered
> successfully.
>
> But my point isn't so much about @live but about a thread awhile
> back which tried to differentiate an anecdote from conclusive data.
> But the point that is relevant here is that I oft find people
> constantly jumping to really harsh criticism to the point of accusing
> design heresy (by saying they won't attend in this case), when duh!
> this was just your fault!
>
> There is still human error in the world and avoiding all of it is an
> impossibility. Hell, I do it all the time myself.

16 Dec 2009 - 6:14pm
Janna DeVylder
2006

Along the lines of all of us being human, we have taken the suggestions and
already acted on them (thanks, Yoni!) So, thanks Live :)

That's the beauty of what we do... Learn, iterate, improve!

In the meantime, for those who haven't yet, check out
interaction.ixda.organd register!

See you there,

Janna

On Wed, Dec 16, 2009 at 5:23 PM, live <human.factor.one at gmail.com> wrote:

> Exactly! Thank you Dave.
>
> The point is, we need to write and design things that will keep that in
> mind!
> We need to appropriate and be ready for human error.
> In our designs we need to attempt to encompass multiple ways of information
> finding; just like an instructor would teach to a class in multiple
> different ways to catch the visual learners and the kinesthetic learners.
>
>

16 Dec 2009 - 6:33pm
Sharon Greenfield5
2008

Ah, I stepped out for a coffee, and magic things happen! :)

But as Greg Knaddison was so kind as to mention me,
"Based on your initial frustration it seems like adding a block to
advertise the conference in the right sidebar of the site for the
upcoming conference could be good - even if its only on the events
page. My personal suggestion would be take the text that's "baked
into" the image on the home page and put it into a div with the image
as a background for improved findability using browser "find" utility.
I also suggest adding an "alt" tag to the homepage image for SEO and
accessibility."

I might suggest putting the information for the conference at the top
of the event page first thing.
I personally feel that IxD 10 should be included -as well as-
Interaction 10. The eye looks for alternate things.
Additionally, I think Greg's suggestions for SEO on the graphics are a
superb idea - alt tags certainly for IX10, IX 10, IxD10, IxD 10, and
Interaction 10.
I'm no expert in optimisation, but I do feel more text variations to
get engined up would be good.

Regardless, cheers!
This was meant to be a conversation about search and structure using
our own site as fodder for the mill.

On Dec 16, 2009, at 3:14 PM, Janna Hicks DeVylder wrote:

> Along the lines of all of us being human, we have taken the
> suggestions and already acted on them (thanks, Yoni!) So, thanks
> Live :)
>
> That's the beauty of what we do... Learn, iterate, improve!
>
> In the meantime, for those who haven't yet, check out
> interaction.ixda.org and register!
>
> See you there,
>
> Janna
>
>
>
> On Wed, Dec 16, 2009 at 5:23 PM, live <human.factor.one at gmail.com>
> wrote:
> Exactly! Thank you Dave.
>
> The point is, we need to write and design things that will keep that
> in mind!
> We need to appropriate and be ready for human error.
> In our designs we need to attempt to encompass multiple ways of
> information finding; just like an instructor would teach to a class
> in multiple different ways to catch the visual learners and the
> kinesthetic learners.
>
>

16 Dec 2009 - 6:52pm
Charles Boyung
2009

My question is - why are you saying "you're welcome" in Spanish in
the middle of your post?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from ixda.org (via iPhone)
http://www.ixda.org/discuss?post=47988

16 Dec 2009 - 4:40pm
tcollen
2009

Forwarding since "reply" on this list is still broken after all this time.

---------- Forwarded message ----------
Date: Wed, Dec 16, 2009 at 3:38 PM
Subject: Re: [IxDA Discuss] A Funny Thing Happened on the Way to the URL

http://img.skitch.com/20091216-8b853q81j7bda3ihj8medmithe.png

Googling IXD 10 seemed to work for me. Or Interaction 10. Or even IXD10
yields results.

On Wed, Dec 16, 2009 at 7:10 AM, live <human.factor.one at gmail.com> wrote:

> I just now had a conversation with a colleague and wanted to give them
> the URL of IxD10.
> This is what happened:
>
> I googled: 'UX10'.
> My bad. Doh. So I tried: 'IX10'
> No go. I try: 'IxD10'
> OK, I give up and go to the IxDA website. I look around front page for
> information.
> De nada. So I click on Events.
> STILL. CAN'T. FIND. INFORMATION. Or URL to send to colleague.
>
> Decide I may not go to conference after all.
>
> Truly, truly sad.
>
>
> ________________________________________________________________
> Reply to this thread at ixda.org
> http://www.ixda.org/discuss?post=47988
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> Unsubscribe ................ http://www.ixda.org/unsubscribe
> List Guidelines ............ http://www.ixda.org/guidelines
> List Help .................. http://www.ixda.org/help
>

Syndicate content Get the feed