Specs for usability lab

18 Jan 2010 - 11:57am
4 years ago
4 replies
2059 reads
Hilary Bienstock
2009

Hi, all,

I've been tasked with getting together specs for a usability lab that one of my clients is building. I'm thinking a standard three-stage lab with a relatively large participant room for group testing, if that ever comes up. But I don't have specifics yet. Has anyone out there done this before? Any advice?

Thanks,
Hilary

Comments

19 Jan 2010 - 6:19pm
cjwillet
2009

Hey Hilary,

the University of Baltimore has a usability lab on campus. There is
some information on their site posted about it. I believe they also
allow visits to check it out so I'm sure they could answer any
questions you have or by phone/email.

http://iat.ubalt.edu/usability_lab/

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19 Jan 2010 - 11:52am
Anonymous

Hi Hillary,

You can have a look at (www.usabilitylabrental.com), Noldus Inc
(www.noldus.com) and Ovo Studios (www.ovostudios.com). BioObserve
(www.usability.biobserve.com) do seem to have a good usability lab
setup, but they are quite pricey. I have not worked on setting up a
fixed lab but i have worked on researching about mobile labs. These
three firms offer pretty good services and they do have solutions in
fixed lab set up as well.

Morae (www.techsmith.com) is a industry standard software for
usability testing.

Other offering you might be interested in is Tobii eye tracking
(www.tobii.com) which is really fancy stuff.

You will have to watch out for over spec-ing your lab and need to
tailor your lab according to your requirements.

Regards,
Avi
MS Human Factors & Ergonomics
NC State University

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21 Jan 2010 - 12:53pm
Anonymous

Hillary-

If you are in the Bay area, I can possibly hook you up with a few
local labs to check out... (stanford email ~= bay area resident?)

Avnab's post is accurate...

I'm no longer in the bay area and am seeking to grow my list of
available usability labs and participants in the DC Metro area.

@chris - do you know if the Baltimore lab can be rented out?

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22 Jan 2010 - 3:43am
Harry Brignull
2004

Hi Hilary

You'd be best of starting with a clear idea of the type of research they
want to be running. Do they want people in the viewing room be able to "tune
in" to any of the participants in the group research room? Will the research
be "normal" qualitative usability testing or hardcore quant? Do they have a
budget in mind?

Once you've done the requirements capture, the lab will almost design itself
:-)

Harry

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