Reloaded: Forrester's Take on IA

25 Jan 2010 - 6:08am
4 years ago
2 replies
441 reads
milan
2005

I came across this free paper from Jan 13:

Forrester Topic Overview: Information Architecture
http://bit.ly/64LlHl

Forrester begins to include the UX-related definition of Information
Architecture in their own definition, and published this paper as an
overview of the IA topic. Very typical for the situation I as consultant
often face in the enterprise context is this statement from a client on
page 2:

“How do I settle the long-standing dispute between Web site designers
and data/information modelers, where Web site designers declare that IA
is their purview and is defined as the structure of our organization’s
Web site as opposed to what IA really is, which is the structure of
information across the enterprise? IA has been hijacked by the Web
weenies.” (Enterprise architect, financial services firm)

Obviously they don't yet see the EIA developments, since they define UX
only on a application level. However the question remains: how to
connect the two worlds of IA? And: do we need "Enterprise Interaction
Design" to further confuse the world? :-)

Milan

Comments

25 Jan 2010 - 9:07am
morville
2010

I've added a comment to the Forrester article, inviting enterprise architects to share their definitions via the Explain IA contest...

http://www.flickr.com/groups/explainia/

...it would be great to build bridges between these different frameworks. On a similar note, I'd love to see some entries that show the relationship between information architecture and interaction design. Cheers!

Peter Morville
President, Semantic Studios
http://semanticstudios.com/
http://findability.org/

On Jan 25, 2010, at 6:08 AM, Milan Guenther wrote:

> I came across this free paper from Jan 13:
>
> Forrester Topic Overview: Information Architecture
>
>
> Forrester begins to include the UX-related definition of Information Architecture in their own definition, and published this paper as an overview of the IA topic. Very typical for the situation I as consultant often face in the enterprise context is this statement from a client on page 2:
>
> “How do I settle the long-standing dispute between Web site designers and data/information modelers, where Web site designers declare that IA is their purview and is defined as the structure of our organization’s Web site as opposed to what IA really is, which is the structure of information across the enterprise? IA has been hijacked by the Web weenies.” (Enterprise architect, financial services firm)
>
> Obviously they don't yet see the EIA developments, since they define UX only on a application level. However the question remains: how to connect the two worlds of IA? And: do we need "Enterprise Interaction Design" to further confuse the world? :-)
>
> Milan
> ________________________________________________________________
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25 Jan 2010 - 10:19am
jrrogan
2005

Design should go for "reach" in the enterprise, why limit ourselves
exclusively to the "web/ digital design" space, or for that matter
"creative/prototype/product room"?

UX/ID/IA all these disciplines should strive for "Enterprise"
integration/status/control. For design to stay exclusively in the "digital
space/design rooms", leaves the "C" level jobs for mainly Accountants and
Lawyers, (which is the bulk of present "C" level corporate America's
background).

Our disciplines can aide organizations at all levels. Think about it, when
you have a problem and need "new solutions" and "new ideas", who do you
call, a bunch of accountants and lawyers?

It's a good thing and time for Design to go for "C" level, and "CEO" level
in all enterprises!

Rich
--
Joseph Rich Rogan
President UX/UI Inc.
http://www.jrrogan.com
On Mon, Jan 25, 2010 at 9:07 AM, Peter Morville <
morville at semanticstudios.com> wrote:

> I've added a comment to the Forrester article, inviting enterprise
> architects to share their definitions via the Explain IA contest...
>
> http://www.flickr.com/groups/explainia/
>
> ...it would be great to build bridges between these different frameworks.
> On a similar note, I'd love to see some entries that show the relationship
> between information architecture and interaction design. Cheers!
>
>

--
Joseph Rich Rogan
President UX/UI Inc.
http://www.jrrogan.com

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