Localized UX research in France or doing research in another country and language

9 Feb 2010 - 10:56am
6 years ago
9 replies
2604 reads
Jeremy Kriegel
2009

does anyone have any general experiences to share about doing research
in another country in a language no one on your team speaks?

More specifically, has anyone used any research agencies in France?

Comments

9 Feb 2010 - 11:35am
milan
2005

Hi Jeremy,

You may post your inquiry on the ErgoIHM mailinglist or ask one of
the moderators to do so on your behalf. I think writing such a
message in English is no problem.
https://listes.cru.fr/sympa/info/ergoihm

There are numerous companies offering what you are looking for, write
me a message if you want some names.

Kind regards
Milan

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=49180

9 Feb 2010 - 11:52am
Francis Rowland
2009

Hello Jeremy

Another place you could try asking this question is with the France /
Luxembourg UPA people. They are pretty active and might be able to
offer you some guidance.

Their contact page (all in French... ) is at:
http://www.flupa.eu/contenu/contact

It includes an email address, as well as a contact form.

You could just try winging them an email in English, and see what
happens. If you have no luck, give me a shout, and I could email them
in French, on your behalf. I'm on their mailing list, but otherwise,
they've never heard of me, mind you! :).

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=49180

9 Feb 2010 - 1:02pm
Chrystel Black
2007

You can go to www.UXAlliance.com.
They are a consortium of companies and their French representative is Axance (www.axance.com)

Good luck !

9 Feb 2010 - 11:55am
Steve Cummaford PhD
2010

I've done quite a few research / design projects which have involved
users in different countries / languages.

In a recent project I worked on for Vodafone, we used Axance (an
agency based in Paris) to do user experience research in French, and
to collate the results across several different testing languages. I
would definitely recommend them.

Contact cosenza at axance.fr if you wish to talk to them directly.

best wishes
Steve

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=49180

9 Feb 2010 - 4:02pm
Helene Leger Cosenza
2010

Hi Jeremy,
I recommend you a very complete book: %u201Cthe Handbook of Global
User Research%u201D edited by Bob Schumacher (Morgan Kaufmann
Publishers) providing you with actionable practices for any
international project.
This being said I would be more than happy to do you an introduction
on how to apprehend the French market. I'm working for Axance,
member of the UXAlliance mentioned by Chrystel. We have a long
experience of working with foreign companies and run international
researches in local languages.
Helene

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=49180

10 Feb 2010 - 5:10am
Stuart Eggleston
2009

Hi Jeremy,

I can wholeheartedly recommend Frederich Fuchs at Design for Lucy.
They are based in Paris and are very talented. I have worked with
Frederich on quite a few projects and he is thorough and flexible.
look for them here: http://www.designforlucy.com/

Well worth chatting to.

Stuart.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=49180

10 Feb 2010 - 10:10am
Susan Fowler
2008

I was going to suggest UserZoom.com, too, as a possibility. Another
company with internationalizable online testing is Keynote Systems
(http://keynote.com/products/customer_experience/index.html). But
perhaps you don't want to engage in two learning experiences at the
same time, eh? Good luck.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=49180

Syndicate content Get the feed