[EVENT] Practical User Research Interview Techniques

15 Feb 2010 - 11:49pm
4 years ago
1 reply
2249 reads
Boston IxDA
2008

Date: Thursday, March 25, 2010

Time: 6pm socializing. 6.30pm to 8.00pm, interview practice

Place: Microsoft New England R&D Center, One Memorial Drive,
Cambridge, MA 02142 (http://tiny.cc/JiAOd)

Audience: Primarily IXDA members and UX practitioners

RSVP: http://tiny.cc/fH6ef

Event Description

Interviewing is a skill that is at the core of a wide variety of
research methods in user-centered design including stakeholder
interviews, contextual inquiry, usability testing and focus groups.
Consequently, a researcher’s skill in conducting interviews has a
direct impact on the quality and accuracy of research findings and
subsequent decisions about design. A skilled interviewer will be able
to conduct an interview that uncovers the key elements of a
participant’s perspective on a topic in a manner that is unbiased
by the interviewer. User researchers and user-centered designers are
hired for this very ability.

But how do you know if you are a good interviewer? How do you know
that you are asking the right questions in the right way? You want to
be unbiased, but how can you be sure? Are you maximizing time you have
with participants to uncover insights that will help transform your
design? During this session, we will review research interview best
practices and share an interview evaluation worksheet for coaching
and staff development we developed. Meeting attendees will have the
opportunity test their interviewing skills and provide constructive
feedback to others during an interactive session.

Comments

18 Feb 2010 - 4:04pm
Boston IxDA
2008

[EVENT] Practical User Research Interview Techniques

Date: Thursday, March 25, 2010
Time: 6pm socializing. 6.30pm to 8.00pm, interview practice
Place: Microsoft New England R&D Center, One Memorial Drive, Cambridge, MA
02142 ( http://tiny.cc/JiAOd )

Audience: Primarily IXDA members and UX practitioners

RSVP: http://tiny.cc/fH6ef

Event Description

Interviewing is a skill that is at the core of a wide variety of research
methods in user-centered design including stakeholder interviews, contextual
inquiry, usability testing and focus groups. Consequently, a researcher's
skill in conducting interviews has a direct impact on the quality and
accuracy of research findings and subsequent decisions about design. A
skilled interviewer will be able to conduct an interview that uncovers the
key elements of a participant's perspective on a topic in a manner that is
unbiased by the interviewer. User researchers and user-centered designers
are hired for this very ability.

But how do you know if you are a good interviewer? How do you know that you
are asking the right questions in the right way? You want to be unbiased,
but how can you be sure? Are you maximizing time you have with participants
to uncover insights that will help transform your design? During this
session, we will review research interview best practices and share an
interview evaluation worksheet for coaching and staff development we
developed. Meeting attendees will have the opportunity test their
interviewing skills and provide constructive feedback to others during an
interactive session.

--
IxDA Boston organisers: Lisa, Harlan, Jesse & Pauric
local site: http://www.bostonixda.org
Feed: http://boston-ixda.blogspot.com/feeds/posts/default

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