This is the first time I've posted to the list, and I'm hoping you can
help me. Our company is fairly new to the world of web application design,
having historically built COBOL-based desktop applications. As part of the
web effort we have been growing our team of interaction designers, and
have realized a distinct knowledge and skill gap in the business analysts
we are working with, who have been designing COBOL applications and have
little or no exposure to web applications, even as consumers, let alone as
I was thinking that one way to help overcome the skill/knowledge gap is to
amass a list, or some body of knowledge that we can point the business
analysts to, or some set of training, that will give them an introduction
to web application design and get us all speaking roughly the same
language (one team in particular are at the point of learning what all the
standard HTML controls do, for example..). This could be books,
hyperlinks, some kind of formal training, a set of analysis tasks
(something like a mini-project), etc.
This could be anything from buying a book from Amazon to comparing items
at ebay to reordering items in your Netflix queue (all really great
examples of highly designed web application processes), all the way to
reading, say Baxley's Making the Web Work or another sort of intro-level
How would you approach this if this were your situation? Where would you
send people? Would the training be formal or informal? Would there be a
test at the end?
Any advice or help you can give me would be greatly appreciated. Feel free
to reply directly to me and I'll post back to the list.