Integrating your company's user experience strategy with a vended product
10 Feb 2005 - 5:28pm
10 years ago
It's my question to the group:
How do you integrate your company's user experience strategy with
vended products (out of the box solutions)?
Anyone have an answer to this?
I feel like I have several ways to go about this, but I'm not fully
involved in the project (lack of resources), they may be looking to
bring in outside UX resources to supplement (but not right now) plus
our UX strategy is not well documented.
I've been asked to provide some guidelines on where to draw the line
on incorporating the company's UX strategy into the vended product
we're going to (most likely) purchase (read: budget constraints on
modifications to the base system).
I've talked about
- consistency in the brand
- visual design
- interactions / expected behaviors from one package(app) to another
- how well does the system provide assistive capabilities that match
our existing systems (error prevention and information messaging)
- consistency in offering help, the quality and contextual
availability of it
Are there examples out there that I may draw upon to help frame this