Five Lenses: Towards a Toolkit for Interaction Design

21 Mar 2005 - 11:01am
566 reads
Welie, Martijn van

Ok, I'll be a bit more subtle then. I didn't mean that it was a bad article.
However, for years people doing research in the area of Task
Analysis/Contextual Inquiry/Ethnography/Semiotics/Activity Theory have been
saying the same sort of things and have been posing the same sort of
questions as Ted sums up.

So although the 5 lenses correctly re-iterate what has already been said for
years, I fail to see significant additional value in this model. In other
words, I rather have someone read books like 'Observing the User Experience'
or 'Contextual Design' and read all about what this means AND what to do
with it....for example note the similarity between the lenses and the
workmodels used in Contextual Design:

Mind: Sequence model/Culture model
Proxemics: Physical model/Activity model
Artifacts: Object Model
Social: Cultural Model/ Activity Model
Ecological: Activity Model

For me personally, it is too high-level to be of value...


> Mind
> * How does the user think about the activity they're engaged
> in? * How do they learn to do this activity? * Why do they
> like to/want to do it?
> Proxemics
> * What is the physical context in which this activity
> happens? * Who are all the participants? * What are each
> participants' unique physical behaviors? * What are their
> different social roles? * How do they interact with each other?
> Artifacts
> * What are all the objects involved in this activity and its
> immediate
> context?
> * How do they support or otherwise enhance/detract from the
> activity? * Which participants use which objects? * How are
> the objects manipulated by participants?
> The Social
> * What are the different social roles played by different
> participants? * What is acceptable and unacceptable social
> behavior? * How are the social rules enforced, both
> explicitly and implicitly? * How do existing and/or new
> objects either support or undermine social
> rules?
> The Ecological
> * How often does the activity take place?
> * Where does the activity take place?
> * What is the broader context in which the activity takes
> place? * How does the activity contribute to or otherwise
> mesh with the
> broader context?
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