references on mobile users

31 May 2005 - 6:32am
9 years ago
2 replies
575 reads
nazninr
2004

Hi,
I am looking for reference material- white papers/books/urls..anything on

1. cognitive issues related to use of mobile phones
2. user traits of mobile users e.g. do more males use cell phones compared
to females? or people prefer a certain function of mobile quite
annoying/interesting, etc.

Thanks.
naznin.

Comments

31 May 2005 - 7:05am
Anjali Arora, NYU
2004

Hi,
In a recent research paper I did on how cities & technologies affect one another, I found the following useful:

1. Mobile telephones & urban metabolism: http://urban.blogs.com/research/JUT-LifeRealTime.pdf
2. Cameraphones as personal story-telling media: http://www.thefeature.com/article?articleid=101406&ref=7570199

Some of my findings from this research based on the above & other studies:

a.. .Explosive growth in cell phone adoption globally.
b.. .Last year, mobile phones outnumbered fixed line phones in India.
c.. .Finland the leader in usage.
d.. .Finnish youth earlier referred to cell phones as 'teenagers teddy bears.' Now they are affectionately called 'kanny'(an extension of the hand).
e.. A variety of studies show this deep individual attachment with this little device.
a.. .Large number of cell phones are left behind on London subway trains, outnumbering umbrellas.
b.. .This despite the fact that one knows there is no connectivity in most London underground tunnels.
c.. .Implies people are still holding them in their hands!
Some interesting observations from Good Experience 's Things that need to stop:

- Cell phones that make noise when they turn off.

You're sitting in a quiet theater, and the person next to you
suddenly remembers to turn off their phone, so that it doesn't make
noise. And then, of course, the phone plays its cheery "turning off"
song...?! Whose bright idea was it to have the cell phone MAKE NOISE
when the user tells it to be quiet?

So: please test your new cell phone *before* you buy it. If we all
stop buying idiotic phones, the invisible hand of the market will
backslap the lamebrain who invented the "turning off" song.

- Cell phones that require a password to check voice mail.

When I call my voice mail, why do I have to enter my password - each
time? Most websites, even e-commerce sites, don't ask for passwords
that stringently. If it's a possible security concern, LET THE USER
DECIDE. There should be a setting in the phone to allow users to
access voice mail without a password. (I realize that some phones
may not have this problem.)

-anjali

----- Original Message -----
From: <naznin at onmobile.com>
To: <discuss at ixdg.org>
Sent: Tuesday, May 31, 2005 8:32 AM
Subject: [ID Discuss] references on mobile users

> [Please voluntarily trim replies to include only relevant quoted material.]
>
> Hi,
> I am looking for reference material- white papers/books/urls..anything on
>
> 1. cognitive issues related to use of mobile phones
> 2. user traits of mobile users e.g. do more males use cell phones compared
> to females? or people prefer a certain function of mobile quite
> annoying/interesting, etc.
>
> Thanks.
> naznin.
> _______________________________________________
> Welcome to the Interaction Design Group!
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31 May 2005 - 7:13am
Gerard Torenvliet
2004

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