question about estimating relative importance of ucd
27 Jun 2005 - 1:53pm
8 years ago
I'm looking for resources that address the relative importance of UCD to different projects. All the materials that I can find appear to assume that UCD is equally important in all cases, whereas I'm pretty sure that it's less important for a project that will have 3 end users who are domain experts and who would spend 95% of their day using the system than for a project that would have 4 million end users who don't really understand the domain and would use the system once a year.
It would be great to find some discussion of this general notion and some approaches for estimating beforehand how important the user experience will be to the success of the project.