JOB: Design Communicator, NYC, full-time

13 Jul 2005 - 9:51am
9 years ago
4 replies
1090 reads
liyazheng
2005

Are there any Design Communicators out there? We've been looking and
looking, where are you? We are looking for 2 DC's. We embrace GDD, and are
applying it here exactly the Cooper way.

The positions are located in NYC (midtown), salary is competitive. We are
looking for passionate DC's who can work their prose to inspire, who can
reach into an ID's head and pull ideas out, who are interested in people,
who can be our partners in crime...

We are a passionate group looking for equally passionate partners. There are
2 IDs working here right now. The position is not yet posted so I don't have
a formal job description, but we are not looking for anything different than
what Cooper would:
http://www.cooper.com/content/company/design_communicator.asp.<discuss-interactiondesigners.com@lists.interactiondesigners.com>

Cooper has done work for us, very successfully, our whole company (Dev, QA,
senior management etc) embrace design and are supportive. Our company is
young, but we do well (see our website:
http://www.liquidnet.com/company/about.jsp). We are in the finance sector,
but our designers here have a wide variety of design interests, lending to
alot of interesting ideas being shared. Our environment is progressive, the
design team is strong, and we are looking for like-minded individuals to
come play with us.

If interested and/or want further details, please reach me at any of the
methods:
D: 646-674-2163
Email: lzheng at liquidnet.com

Thank you!

Liya Zheng

Comments

13 Jul 2005 - 9:57am
Dave Malouf
2005

Hi Liya,

There are very very few shops who have set up a Cooper like GDD exactly as
they do it. Great work getting that through in your new organization.

I would suggest though that this position is going to have to be hunted for
creatively as very few people are going to understand the subtle and
not-so-subtle differences between the two roles and you might want to
instead of direct your search for a perfect fit, but for a the right person
who can educate up and ascend to the role.

Just a thaought.

-- dave

On 7/13/05 10:51 AM, "liya zheng" <liya.zheng at gmail.com> wrote:

> [Please voluntarily trim replies to include only relevant quoted material.]
>
> Are there any Design Communicators out there? We've been looking and
> looking, where are you? We are looking for 2 DC's. We embrace GDD, and are
> applying it here exactly the Cooper way.
>
> The positions are located in NYC (midtown), salary is competitive. We are
> looking for passionate DC's who can work their prose to inspire, who can
> reach into an ID's head and pull ideas out, who are interested in people,
> who can be our partners in crime...
>
> We are a passionate group looking for equally passionate partners. There are
> 2 IDs working here right now. The position is not yet posted so I don't have
> a formal job description, but we are not looking for anything different than
> what Cooper would:
> http://www.cooper.com/content/company/design_communicator.asp.<discuss-interac
> tiondesigners.com at lists.interactiondesigners.com>
>
> Cooper has done work for us, very successfully, our whole company (Dev, QA,
> senior management etc) embrace design and are supportive. Our company is
> young, but we do well (see our website:
> http://www.liquidnet.com/company/about.jsp). We are in the finance sector,
> but our designers here have a wide variety of design interests, lending to
> alot of interesting ideas being shared. Our environment is progressive, the
> design team is strong, and we are looking for like-minded individuals to
> come play with us.
>
> If interested and/or want further details, please reach me at any of the
> methods:
> D: 646-674-2163
> Email: lzheng at liquidnet.com
>
> Thank you!
>
> Liya Zheng
> _______________________________________________
> Welcome to the Interaction Design Group!
> To post to this list ....... discuss at ixdg.org
> (Un)Subscription Options ... http://discuss.ixdg.org/
> Announcements List ......... http://subscribe-announce.ixdg.org/
> Questions .................. lists at ixdg.org
> Home ....................... http://ixdg.org/

-- dave

David Heller
http://synapticburn.com/
http://ixdg.org/
Dave (at) ixdg (dot) org
Dave (at) synapticburn (dot) com
AIM: bolinhanyc || Y!: dave_ux || MSN: hippiefunk at hotmail.com

14 Jul 2005 - 12:15pm
Kim Goodwin
2004

Whether you're setting up the DC role in a formal way or just looking
for some sympathetic collaboration now and then, one good place to start
is with the tech writing team. Good tech writers are usually eager to
get involved earlier in the process, since they've often had to document
bad design. Look for the people who routinely go to the developers or
designers and ask "Why does it work like *this*?"

Good tech writers will bring at least two valuable skills to the design
process, even without any design training. One is that they're
accustomed to being detail-oriented, so that when an interaction
designer puts an idea on the board and says "See? It's solved!" the tech
writer will naturally say "But what about this, that, and that?" This
helps the design evolve more quickly and ensures that things are
thoroughly articulated. The other great thing about tech writers is that
they're accustomed to thinking about sequences of events, whereas many
designers think in terms of abstract structures. A narrative-minded
person will look at a screen sketch and ask "How did our user get to
this point, and what happens after this?"

__________

Cooper | product design for a digital world

Kim Goodwin
VP & General Manager

Direct 415.267.3509
Fax 415.267.3501
kim at cooper.com <mailto:kim at cooper.com> | www.cooper.com
<http://www.cooper.com/>

49 Stevenson Street, Suite 1200
San Francisco CA 94105

All information in this message is proprietary & confidential.

On 7/13/05 10:51 AM, "liya zheng" <liya.zheng at gmail.com> wrote:

> Are there any Design Communicators out there? We've been looking and
> looking, where are you?

14 Jul 2005 - 1:58pm
Kim Goodwin
2004

DCs are not just tech writers, though the tech writing background is
useful in the DC role, and documentation is one key responsibility. DCs
are full partners in the design process. At Cooper, we have a ratio of
one DC to one IxD, and almost every project has both roles assigned
full-time. DCs participate in design research (and lead that research if
they are more experienced than their IxD partners). They tend to drive
persona creation, too. When it comes to creating design, DCs pay
attention to the narrative-the sequence of what's going on and why.
They're good at clarifying and examining the design by asking the IxD
"What happens if the user does this? How does that thing over there
work? What makes that solution good, because I'm not sure I buy it?"
They're not responsible for drawing the design concept on the
whiteboard, but they are responsible for clarifying and testing it as it
evolves.

We originally started out thinking that DCs were either going to be like
tech writers, or be junior IxDs who would eventually move into the IxD
role. As the role evolved, though, we realized that when we combined a
visual, structural thinker (the IxD) with a more sequential, verbal
thinker (the DC), great things happened---we could iterate the design
and uncover potential problems very quickly, and the end result was
better and more thoroughly articulated than it otherwise would have
been. We also found that the IxD/DC pairing was small enough to avoid
big team thrash, and the distinct roles and temperaments helped avoid
competitive dynamics. Even the most skeptical new interaction designers
quickly come to see documentation as a critical part of the design
process.

__________

Cooper | product design for a digital world

Kim Goodwin
VP & General Manager

Direct 415.267.3509
Fax 415.267.3501
kim at cooper.com <mailto:kim at cooper.com <mailto:kim at cooper.com> > |
www.cooper.com
<file:///C:\Documents%20and%20Settings\kim.cooperinc\Application%20Data\
Microsoft\Signatures\www.cooper.com> <http://www.cooper.com/
<http://www.cooper.com/> >

49 Stevenson Street, Suite 1200
San Francisco CA 94105

All information in this message is proprietary & confidential.

________________________________

From: aman at nid.edu [mailto:aman at nid.edu]
Sent: Thursday, July 14, 2005 10:32 AM
To: Kim Goodwin
Cc: David Heller; liya zheng;
discuss-interactiondesigners.com at lists.interactiondesigners.com
Subject: RE: [ID Discuss] JOB: Design Communicator, NYC, full-time

Hey,

I am still not able to figure out the thin line of difference between
the profile of a DC and Tech Writer? On cooper.com also, you can clearly
see the line "The design communicator is primarily responsible for all
design documentation...", which is the job of tech writer also. It may
vary in different companies that they want to involve Tech Writers in
the process at early stages or not.

So, essentially, is DC = TW?

Cheers,

AmAn

18 Jul 2005 - 12:58pm
Tizneem Nagdee
2005

Hi,

I'm new to the list and have been reading this thread with great interest.
My education is in engineering, however I have considerable experience in
both technical and corporate communications. More recently, I've been making
my way back to the design world by cobbling together a program of courses
for myself in human-centered design and cognitive science at the University
of Toronto.

The 'Design Communicator' role is new to me. Is this a new trend with design
firms? And, since I'm new here, if any of you have advice for me on breaking
into the interaction design field, given by background, I'd be much obliged.

Best,
Tiz

-- -- --
Tizneem Nagdee
A Fine Line Communications
E. afineline at pathcom.com
T.416 276-0248

-----Original Message-----
From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesigners.
com] On Behalf Of Kim Goodwin
Sent: Thursday, July 14, 2005 2:58 PM
To: aman at nid.edu
Cc: discuss-interactiondesigners.com at lists.interactiondesigners.com; liya
zheng
Subject: RE: [ID Discuss] JOB: Design Communicator, NYC, full-time

[Please voluntarily trim replies to include only relevant quoted material.]

DCs are not just tech writers, though the tech writing background is useful
in the DC role, and documentation is one key responsibility. DCs are full
partners in the design process. At Cooper, we have a ratio of one DC to one
IxD, and almost every project has both roles assigned full-time. DCs
participate in design research (and lead that research if they are more
experienced than their IxD partners). They tend to drive persona creation,
too. When it comes to creating design, DCs pay attention to the
narrative-the sequence of what's going on and why.
They're good at clarifying and examining the design by asking the IxD "What
happens if the user does this? How does that thing over there work? What
makes that solution good, because I'm not sure I buy it?"
They're not responsible for drawing the design concept on the whiteboard,
but they are responsible for clarifying and testing it as it evolves.

We originally started out thinking that DCs were either going to be like
tech writers, or be junior IxDs who would eventually move into the IxD role.
As the role evolved, though, we realized that when we combined a visual,
structural thinker (the IxD) with a more sequential, verbal thinker (the
DC), great things happened---we could iterate the design and uncover
potential problems very quickly, and the end result was better and more
thoroughly articulated than it otherwise would have been. We also found that
the IxD/DC pairing was small enough to avoid big team thrash, and the
distinct roles and temperaments helped avoid competitive dynamics. Even the
most skeptical new interaction designers quickly come to see documentation
as a critical part of the design process.

__________

Cooper | product design for a digital world

Kim Goodwin
VP & General Manager

Direct 415.267.3509
Fax 415.267.3501
kim at cooper.com <mailto:kim at cooper.com <mailto:kim at cooper.com> > |
www.cooper.com
<file:///C:\Documents%20and%20Settings\kim.cooperinc\Application%20Data\
Microsoft\Signatures\www.cooper.com> <http://www.cooper.com/
<http://www.cooper.com/> >

49 Stevenson Street, Suite 1200
San Francisco CA 94105

All information in this message is proprietary & confidential.

________________________________

From: aman at nid.edu [mailto:aman at nid.edu]
Sent: Thursday, July 14, 2005 10:32 AM
To: Kim Goodwin
Cc: David Heller; liya zheng;
discuss-interactiondesigners.com at lists.interactiondesigners.com
Subject: RE: [ID Discuss] JOB: Design Communicator, NYC, full-time

Hey,

I am still not able to figure out the thin line of difference between the
profile of a DC and Tech Writer? On cooper.com also, you can clearly see the
line "The design communicator is primarily responsible for all design
documentation...", which is the job of tech writer also. It may vary in
different companies that they want to involve Tech Writers in the process at
early stages or not.

So, essentially, is DC = TW?

Cheers,

AmAn

_______________________________________________
Welcome to the Interaction Design Group!
To post to this list ....... discuss at ixdg.org (Un)Subscription Options ...
http://discuss.ixdg.org/ Announcements List .........
http://subscribe-announce.ixdg.org/
Questions .................. lists at ixdg.org Home .......................
http://ixdg.org/

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