Experience People Job: Director of User Experience (Chicago, IL, USA)
23 Aug 2005 - 3:58pm
Director of User Experience
Experience: 7+ years
Location: Chicago, IL, USA
Status: Permanent Full Time
Travel: As Needed
Category: Consulting/Agency/Professional Services
Description: Lead, set vision, and elevate the overall operations of the
Central Region User Expereince Team.
Managing the operations of the IA, User Research and Insights communities
within the User Experience group.
Maintain a contractor network for IA, User Research, Interaction design.
Insure overall community and Discipline team health.
Manage overall hiring, career path management, reward and recognition plans.
Manage overall firing, disciplinary plans working with ECD and Hr.
Establish philosophies and methodologies for delivering User Centric Design
Support all business development as it relates to User Expeirence needs -
either hands on or through delegation.
Advocate on projects and within solution development for target audiences'
needs and other motivating factors and translate them into concepts for
compelling interactions and experiences.
Collaboratively inspire the development of scenarios, navigation models, and
prototypes for demonstration of concepts to clients.
Monitor, elevate and continue developing and documenting detailed
information architecture and interaction designs for highly interactive
interfaces to support marketing strategy, brand strategy, and desired user
Lead and/or participate in immersive user research, concept testing, and
Drive innovation, elevate quality, and establish benchmark work for clients
Degree in a related field, such as human-computer interaction, visual
design, product design, interaction design, or technical communication.
7+ years experience developing interactive products.
Demonstrated expertise in consumer or B2B eCommerce, software application
interfaces, and/or interactive marketing - must include creating
Demonstrated ability to work with templates and content management systems.
Demonstrated experience leading and/or observing user research and usability
testing and in translating results into design decisions.
Demonstrated ability to document designs in scenarios, workflows, site
architectures, interaction notes, and page template/wireframe formats. Use
case and functional requirements development preferred.
2+ years business development experience.
Strong user-centered design orientation.
Strong team collaboration and facilitation skills.
Proven ability to run a group larger than 5 people.
Attention to detail.
Excellent oral and written communication and presentation skills.
Experience in a client services environment.