Re: info on Button Behavior

16 Sep 2005 - 10:04am
9 years ago
1 reply
339 reads
Doug Anderson
2004

Hi Jerry,

What's the user's most likely expectation?
1) Results from even a Google search have a last page. (more likely based upon assumption than actual experience ;>)
2) If the button is labeled "Next" and lets me click it, there are (still) more search results to peruse.

Isn't it best to meet the user's expectation in the absence of a compelling reason to the contrary? Seems to me more rude to leave the Next button enabled than disabled. However, if your results page knows it is the last, wouldn't it be more humane to communicate that explicitly to the user in the position where the Next button would otherwise appear?

In doing so, I would not
1) offer condolences - the user may have found some great results and was just greedily looking for even more of the same
2) congratulate the user on perseverance - some people read the last page of a novel first too...

Just my devalued-by-inflation penny-and-a-half worth,
Doug Anderson
Mayo Clinic
Rochester, MN

Opinions expressed are necessarily mine, not necessarily those of the Mayo Foundation.

Original message:
Date: Sun, 11 Sep 2005 11:24:11 +0530
From: "Jerry John" <jerry at netcontinuum.com>
Subject: [ID Discuss] info on Button Behavior
To: <discuss at ixdg.org>
Message-ID: <GPEMINAJBMPLEAAGELPBGEJJCBAA.jerry at netcontinuum.com>
Content-Type: text/plain; charset="iso-8859-1"

hey all -
i need some help here! Scenario: ... when in a 'searchlist display page'
that runs into more than one page, and at the last page :- would you disable
the "Next" button? i have a reason to say why not "... that coz I can use
this instance to give the user information why there is no content to
display" ; i was wondering if it would be rude to the user to disabled a
button .... - i'm looking for a good reason to leave the button disabled ...

any takers? ? ?

Jerry John
Interaction Designer
NetContinuum Pvt Ltd

Comments

16 Sep 2005 - 10:22am
Todd Warfel
2003

If it's the last page in the results, there's no reason to include a
Next button - there is no "next."

On Sep 16, 2005, at 11:04 AM, Anderson, Douglas W. wrote:

> Isn't it best to meet the user's expectation in the absence of a
> compelling reason to the contrary? Seems to me more rude to leave
> the Next button enabled than disabled. However, if your results
> page knows it is the last, wouldn't it be more humane to
> communicate that explicitly to the user in the position where the
> Next button would otherwise appear?

Cheers!

Todd R. Warfel
Partner, Design & Usability Specialist
Messagefirst | making products & services easier to use
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Contact Info
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Email: todd at messagefirst.com
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