Contextual instructional content vs. separate "userguides"

28 Nov 2005 - 10:05pm
8 years ago
1 reply
363 reads
jbellis
2005

The examples of (once-only) intro panels that I previously referred to in
salesforce.com appear to have been replaced by two links, "Tell Me More!"
and "Take the Tutorial."

www.jackBellis.com, www.usabilityinstitute.com

Comments

28 Nov 2005 - 10:05pm
jbellis
2005

> Does anyone have any thoughts or examples?

www.salesforce.com is a rather complex app that I use as a model for
introductory panels. I don't see the panels in their demos, but there is a
30-day trial.

www.picosearch.com is a technical app (a full-text search provider) that is
somewhat of a model of embedded help. Although it uses an extreme
pagination scheme (one long page), and its business proposition is more
technical than healtcare consumers, the principles still apply. It has a
free option that you can register for.

www.jackbellis.com, www.usabilityInstitute.com

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