I'm working on a redesign of a retail commerce web site and was wondering if there are books that people can recommend regarding ecommerce web site and the whole user psychology around "retail".
E-Commerce User Experience by Jakob Nielsen and assoicates for
e-commerce web site usability.
Why We Buy by Paco Underhill for the user psychology around the retail
environment. Even though Why We Buy is based on brick-and-mortar retail
there is a lot of valuable information one can gather from it.
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Sent: Wednesday, December 21, 2005 9:39 PM
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Subject: [IxDA Discuss] Ecommerce web site book recommendations
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I'm working on a redesign of a retail commerce web site and was
wondering if there are books that people can recommend regarding
ecommerce web site and the whole user psychology around "retail".
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