NYC-UPA: 5/16, Promoting Usability, + 4 job postings

15 May 2006 - 4:03pm
790 reads
Joy Zigo

Scroll down for special offer (bring your boss or other management colleague
for free) and 4 job postings (one more than in previous announcement!)
NYC Usability Professionals Association presents:

Promoting Usability Within Your Organization

Ilise Benun, founder, Marketing Mentor

Sponsored by: Sachs Insights

Date: Tuesday, May 16, 2006
Registration: 6:00pm (refreshments served)
Presentation: 6:30pm to 8:00pm (includes Q&A)
Networking: 8:00pm to 8:30pm
Dinner at a nearby restaurant: 8:30pm to whenever (participants pay for
their own dinner)
Location: Federation of Protestant Welfare Agencies, Laura Parsons Pratt
Conference Center, 281 Park Avenue South (at 22nd Street).

In our April meeting, we presented a case study about bringing usability
into a large organization. Our May presentation will go one step further and
explore ways to promote usability to a range of stakeholders with disparate
agendas, different perspectives and unique personalities. Attendees will
learn how to identify barriers (in themselves and within the company) that
can hinder their efforts to promote usability and learn techniques and
strategies to overcome those barriers.

This session will be interactive, so bring specific situations and/or
questions for discussion.

Ilise Benun is the founder of Marketing Mentor and the author of several
books, including "Designing Websites:// for Every Audience," "Self Promotion
Online," and the forthcoming "Stop Pushing Me Around: A Workplace Guide for
the Timid, Shy and Less Assertive." She is a national speaker for
organizations such as the UPA, AIGA and the American Marketing Association.
She presented her ideas on "Personal Usability" at World Usability Day,
2005, and is the Publicity Director for the NYC UPA chapter. More info here:

* * * * * * * * * * * * *
Special offer:
Bring a boss or other management colleague for free, when you both
pre-register. Send a single e-mail to rsvp at, providing your name
and your manager's (or managerial colleague's) name. This pre-registration
e-mail is required for the special offer. And be sure to mention the free
offer when registering!
* * * * * * * * * * * * *

Cost: $10 for NYC-UPA members if pre-registered, $15 if not pre-registered;
$20 for non-members if pre-registered, $25 if not pre-registered;
$5 for full-time students if pre-registered, $10 if not pre-registered
(students please provide valid ID) All fees payable, by cash or check only,
at the door only.

RSVP: Reserve your space by sending an email to rsvp at with the
subject "NYC-UPA Event RSVP" (to pass our spam filters). Include your name,
your company name (if applicable), the event name and date in the body.
Please send the RSVP in plain text.

You will get an e-mail confirmation. If you have not received this
confirmation within 2 days, please register again to ensure your place at
the event.

For more information, visit our Web site:

Thanks to our meeting sponsor: Sachs Insights. Visit them at

UI Architect or senior level UI Designers at CA

CA is currently looking for a seasoned UI Architect or senior level UI
Designer to apply proven UCD methods and solutions to plan, lead and deliver
large-scale projects. This will include product design, corporate UI
standards, usability engineering, and institutionalizing UCD.

The position could be in various locations in the NJ, NY area.

This leadership position will report to the VP of UCD, manage team members,
and be responsible for providing direction to the growth and maturity of the
UCD team. The ideal candidate is someone who can provide thought leadership
and provide a continual catalyst for innovation for UCD and for CA. This
should include the ability to research, develop, and communicate a
long-term, innovative user experience directions based on a thorough
knowledge of UI technology, competitive products, and leading edge design

Candidates must have and be able to present a portfolio demonstrating 7+
years experience delivering high quality UI designs as well as mastery of
usability engineering methodologies. Experience designing enterprise
software, or sophisticated web sites or web applications is a must.
Experience with consumer or ecommerce products is preferred. Experience
managing UCD teams is preferred.

Junior UI design positions also available.

CA (NYSE: CA) a $3.5 billion, international publicly traded company is
transforming the management of information technology, and is undergoing a
transformation itself. We've sharpened our focus on execution, launched a
new brand identity and vision for the marketplace, put a new management team
in place, focused the Company on systems, security and storage management
software for the enterprise, and strengthened relationships with our
partners and enviable customer base of 95% of the Fortune 500. Clearly, we
are well positioned for the future. It's an exciting time at CA. We offer a
competitive salary, 401(k), profit sharing, company sponsored medical,
dental and vision coverage, employee stock purchase program, tuition
reimbursement, veterinary care insurance, vacation/holidays, and
complimentary breakfast daily.

To apply for this position, email your resume to john.rossini at

Advanced HCI Research Staff Member at CA

CA is looking for a seasoned professional with a solid background in
empirical research to join newly formed CA Labs as an Advanced HCI Research
Staff Member. This is a new role at CA, and the ideal candidate will be able
to map a robust HCI research agenda with clearly defined business benefits.

The position could be in various locations in the NJ, NY area.

Qualified candidates will seek and identify research topics which can impact
CA's business in collaboration with the various product lines and other
internal organizations. You will develop technical relationships with
faculty to facilitate their participation in research projects. Candidates
will serve as the CA focal point/ lead for the project and work with an
internal/external team to create, develop and validate new ideas.

Qualified candidates will have the ability to define, perform and
communicate research tasks, including their relation to state-of-the-art
activities and publications. Candidates will have demonstrated team
leadership skills and the ability to mentor. You will have previous research
in an academic or industrial environment. Strong project management skills
along with an understanding of the academic research community are required.
A Doctorate degree in a HCI related field is a must. This position may
require up to 25% travel.

To apply for this position, email your resume to roman.longoria at

New York, NY JOB: User Experience Researcher

Innovative, Growing Qualitative Research Firm seeks Usability Researcher

We are seeking a full time qualitative market researcher, preferably with
experience doing B2B and B2C usability research across an array of

We are a small, "boutique" qualitative market research firm: we conduct
focus groups, usability testing, and ethnographic interviews. We have a
Fortune 1000 clientele in various industries, including eCommerce,
pharmaceutical, financial services, media and fashion.

You would do focus groups and ethnographic interviews in addition to
usability testing, according to your interest, abilities, and experience.
Training on methods you haven’t mastered is provided.

We seek:

-- Creative, out of the box thinkers
-- Business experience (at least 3 to 5 years post-college)
-- Demonstrated skill working on the client or research firm side
-- Experience collaborating with cross-functional teams
-- Experience conducting (not just managing, planning or analyzing) in-depth
interviews, usability labs and preferably groups – at least three years – or
commensurate experience as an information architect
-- Understanding of business and technology issues associated with
web/software development
-- Team player who is comfortable in a collaborative, non-hierarchical
environment essential
-- Someone who is easy to work with and has high quality standards – in
terms of writing, analysis and presentation
-- Need to be good at multi-tasking and managing two to four projects at
varying stages at once
-- Fluency in English and excellent writing skills are a must

No relocation compensation available. Prefer candidates already living in or
near NYC.

Job will require travel every few weeks.

BA required; MA preferred, ideally in psychology or liberal arts field.

Candidates who are interviewed will be asked to send or bring a writing
sample. Final candidates will be asked to conduct a sample interview or
group and write a one page summary of findings/insights.

Competitive salary and bonus. Medical, dental & 401K.

To apply for this position, send a cover letter explaining why you are right
for the job along with your resume and salary history/requirements to
Research.usability -at- Please put any research methods you’ve
mastered in the subject field – e.g. EXPERIENCED WITH

New York JOB: Senior Usability Analyst

Wireless Generation is an innovative New York-based, privately held,
educational software company with satellite offices in Atlanta, Dallas, and
Baltimore. As the leading developer of PreK-6 observational assessment
solutions, Wireless Generation has developed a software platform that
provides teachers with an easier, faster, and more effective way to do
assessment. The company's mCLASS solutions enable educators to conduct early
reading and math assessments on handheld computers. Through sync technology
student data is transferred to a secure Web-based reporting system, which
helps educators tailor instruction to meet student needs. Employing more
than 190+ employees, Wireless Generation has transformed the way educators
collect and use assessment data, helping to create a culture of continuous
feedback in classrooms that supports the learning process.

The company continues to develop new products based on its mission of using
technology to maximize the educational value of every teacher-student

The Senior Usability Analyst works with Wireless Generation product
designers and managers, leading user research initiatives in support of
product development. He or she will be the lead usability expert on the
Product Design team.

- Collect and analyze quantitative and qualitative data from field research,
usability labs, instrumentation (usage logs), surveys, focus groups, user
groups, mining call center logs, and other techniques as required
- Use this data to make specific recommendations for enhancements to
existing products (PDA and web-base) and to incorporate results into the
design of new products
- Design, plan, and conduct usability research and discount usability
sessions in the field (eg, elementary school classrooms) and the lab
- Create usage scenarios based on user-goal-oriented analysis
- Analyze and benchmark against products from inside and outside the
education industry
- Collaborate with design teams including interaction designers, visual
designers, product manager, project managers, and business leaders in the
design of new products
- Set usability goals and standards company-wide
- Lead the Usability Practice: share knowledge and learning through intranet
updates, readings, and presentations for engineers and designers across the
- Track best practice in usability design and methods
- Provide ongoing consultation to product managers and project managers on
- Perform walkthroughs to verify software against UI specification
- Evangelize and educate engineers and designers to follow usability best
practices and user-centric design
- Present to strategic customers (school district and State leaders) on our
excellence in usability and what that means for users
- Handle multiple concurrent projects, delivering to time and budget

- Bachelor's degree
- 5+ years industry experience of which at least 1 year includes
responsibility for leading field or lab usability research
- Appreciation of excellent product design at both the conceptual and detail
- Experience of the software development lifecycle for a product
- Thorough knowledge of usability methods
- Knowledge of the capability and limitations of web platforms
- Clear, organized writing, communication, and presentation skills
- Logical, analytical thinker
- Expertise in appropriate tools

- Experience with usability design for PDA or mobile phone platforms is not
required but would be a strong bonus
- Experience working in education is not required but would be a bonus
- Knowledge of basic statistics a bonus


Resume and cover letter (including salary information) should be emailed to
jobs at with Sr. Usability Analyst in the subject line. Please, no
phone calls!

Wireless Generation is an Equal Opportunity Employer, M/F/D/V.

NYC chapter members save $10 off the non-member price at every meeting.
Join at the registration table. The $10 discount applies immediately.
Dues are only $15 per year.

If you plan to join:
To help us speed up the registration line, please do this: print out this
e-mail, neatly fill out the form below, and present it at the registration
table along with $15 dues plus the discounted meeting cost (cash or check).


First Name: _______________ Last Name: ______________________

Job Title: _______________________________________

Company: _______________________________________

Street Address: ___________________________________ (indicate whether this
is your home or work)

City: ___________________________________________

State: _______________________ Zip Code: ___________

Telephone: _______________________________ (indicate whether this is your
home or work phone)

Fax Number: ___________________________________

E-mail: __________________________________________

Web Site: ________________________________________

The NYC chapter of the Usability Professionals Association (UPA) seeks to
gather members of the marketing, design, technology and research communities
who share a common vision: creating websites that are compelling, intuitive
and customer-driven. By bringing together professionals from different
industries and disciplines and sharing our collective experiences, the NYC
UPA hopes to create a forum for learning and professional growth in the New
York City metropolitan (and tri-state) area.

PLEASE FORWARD this email to colleagues, clients, and friends to spread the
news about our new organization. Send us any names and emails you would like
added to our mailing list at list at

To subscribe to the NYC UPA announcements list, email list at with
"subscribe" in the subject. You will receive a few emails per month with
announcements related to NYC UPA events and official business. To
unsubscribe, email list at with "unsubscribe" in the subject. We do
not disclose our emailing list to third parties.

For more information about the Usability Professionals Association (NYC
Chapter), go to

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