We’re very excited about our new home on
the internets, and hope you’re enjoying the new features. We are experiencing
a few problems, but overall the transition of over 17,000 member
accounts and introduction of a ton of new functionality has gone
Some of the problems that we’ve identified and fixed so far include:
Lost password requests
Duplicate membership accounts
Speed & chunking of email delivery
Incorrect mapping of a previous subscription setting
some vocal outcries around that last point, we wanted to let folks know
that over 94% of IxDA members who have come on board the new site have
left their subscription settings the way we set them. Also note that
most issues of the kind listed above have to be investigated &
resolved on an individual basis, and we are an entirely volunteer team, so we appreciate your patience & understanding. GVS has been a stellar partner, and has done wonders to troubleshoot these issues as well.
Some of the outstanding issues that IxDA & GVS are presently working to resolve include:
Email formatting of “Daily” and “Weekly” notification
Job posts don’t contain the job content
Posting replies via email don’t always show up on the website
Duplicate delivery of posts via email
that the top two issues were not identified as design priorities prior to
launch; in a site this complex, naturally there are going to be a
couple features that need Release 1.1 to get the design right! And of
course, the feature requests are flying now too, but our focus is
presently on resolving these email-related behaviors.
To get in touch with the IxDA support team, please use our forum at Get Satisfaction: http://getsatisfaction.com/ixda. We appreciate your efforts to add your voice to the same problem as submitted by somebody else, where applicable. :)
also want to reiterate that IxDA is a member-led organization, and we
can’t make this community much less this website succeed without your support and involvement.
If you have a problem with the site or want to improve our services further,
consider contributing your time to help manage our infrastructure. To
volunteer, go to http://www.ixda.org/about/participate/volunteer.