IxDA subscription update

17 Mar 2010 - 8:32pm
4 years ago
5 replies
503 reads
Bruce Melendy
2009

does anyone else find it ironic that an interaction design group sends an email list that a) is titled 'subscription update', and b) consists entirely of links that are formatted in such a way as to make them virtually undreadable?

a) my subscription has not been updated; the email is about activity in the forum to which i have subscribed.

b) one of the issues with the contents of the email is that it appears to use out-of-the-box descriptions of the events that presumably trigger it, eg 'New content of type Discussion has been submitted' - there are more user-friendly ways of putting this.

and the email would be much less cluttered if it just gave the link to the thread, where i can easily see all the comments, rather than links to each individual new comment.

spacing between items would also help readibility.

 

i would lump all of these issues under information design, which i am assuming most of you would include under 'interaction design'.

regards,

bruce

Comments

18 Mar 2010 - 12:58pm
Simon Clatworthy
2006

I feel exactly the same, and have been hoping that a nicely formatted daily digest would appear once the first problems with the site were sorted. 

Is it supposed to be like this or have I missed a setting option?

SimonC

26 Mar 2010 - 5:41pm
Christine Boese
2006

Hey y'all,

Would a good old kludge fix do the trick? Listserv software, old style, still has all its automated digest functionality. All you'd have to do is use web forms, pass the data to listserv software, and not deal with a limitation of Drupal.

Feedburner probably even has a way to do the passing, with RSS. All you'd lose is the threading.

Just spinning. Sometimes Rube Goldberg had some good ideas, at least according to OK Go.

Chris

On Thu, Mar 18, 2010 at 6:03 PM, Simon Clatworthy <contact@ixda.org> wrote:

I feel exactly the same, and have been hoping that a nicely formatted daily digest would appear once the first problems with the site were sorted. 

Is it supposed to be like this or have I missed a setting option?

SimonC

(
18 Mar 2010 - 3:48pm
Elizabeth Bacon
2003

Clearly, the daily/weekly digest format is extremely sub-optimal, and the IxDA team had no idea it was going to look like that when we launched. (Could we have a moratorium on the "ironic" insults, please?) We are actively investigating improvements at the formatting & content level. Unfortunately all we know right now is that it will be quite costly to make the daily/weekly mail delivery option incorporate all the content of all posts & all comments. Formatting fixes are more feasible and we're slowly working our way through that discussion but we have had key personnel out of town and won't be able to make much progress until next week at the earliest.

Btw, in Drupal an email delivery is called a subscription so that's why they are labeled such.

Cheers,

Liz

 

18 Mar 2010 - 11:01pm
Bruce Melendy
2009

snarky? yes. insulting? completely unintentional - apologies.

the point about drupal is as i suspected - is there any way to change it?

not of course that that is a very high priority in the larger scheme of IXDA. and the forum/sub is a valuable resource, which i might have mentioned up front.

so thanks for your efforts.

regards,

bruce

18 Mar 2010 - 7:40pm
Ivan Burmistrov
2009

Agree. Please develop a more human-centered format of digest. In its current form it is unreadable...

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