does anyone else find it ironic that an interaction design group sends an email list that a) is titled 'subscription update', and b) consists entirely of links that are formatted in such a way as to make them virtually undreadable?
a) my subscription has not been updated; the email is about activity in the forum to which i have subscribed.
b) one of the issues with the contents of the email is that it appears to use out-of-the-box descriptions of the events that presumably trigger it, eg 'New content of type Discussion has been submitted' - there are more user-friendly ways of putting this.
and the email would be much less cluttered if it just gave the link to the thread, where i can easily see all the comments, rather than links to each individual new comment.
spacing between items would also help readibility.
i would lump all of these issues under information design, which i am assuming most of you would include under 'interaction design'.