So, try as I might, being a new UX developer, I'm trying to find reputable data about reputable companies who saved/made [insert actual dollar figure], and how usability testing was responsible. I was actually told at work today that "there is no way you can prove that usability testing makes money." It's a personal challenge now.
In all seriousness, you would think with all of the UX advocacy, that there would be solid numbers to back up the proclamations. There has to be, right? I mean, there are TONS of UX and IxD jobs out there being justified somehow. Can you help me sell UX to my boss?