Hi IXDA, This is my first post, and I am new in the field of UX.
Background: My profession is graphic designer, webdesigner and front-end developer for several years but I lately got alot of interest in UX-design. Not only does this help me alot in my design process but it also creates a better experience for the users, greater references for me and happy clients.
I made some basic user analysis and wireframing for smaller websites in my days because it is needed for any good user experience. But applications are a new layer for me and I never went deep with ux-design as a concept before.
My new work is in an IT-company and they build advanced web applications for businesses. However they don't have a UX-design department so they offered me to delve deeper into studying interaction design along with another colleague who have some education in usability. We will work in a team and that person will focus on the more abstract parts; user analysis, research and so on.
I will not only produce the graphic design and front-end, but also be in charge of enhancements for existing applications, the basic design concepts and wireframing/prototyping. Simply put; they want to offer an enhanced user experience for the applications we build.
Competence Now I got hold of the book "Interaction Design - beyond human-computer interaction" that I am studying. Any other essential book on the matter? I am following iA, Konigi, and now IXDA. Any other good resources on UX-design?
Our service I got the task in forming a new service for the company that we will offer our clients. It's called something like: "A study about usability improvements in the application's user interface".
Process: - overview of application and user analysis - Finding the potential for improvements - Interaction design - Graphic design - Presentation -> Leads to possible implementation of accepted improvements
Since we are just starting out we won't go too deep until we established some experience. So advanced prototypes is out of the picture for now.
Mostly we are looking to polish front-end (better UI, navigation, communication and graphic design). We don't want to suggest change so much in back-end (because of potential huge developer costs) unless absolutely neccessary.
The question I have some questions about the sketching wireframes phase. My company needs some time estimates from me to be able to sell the service. So I need to come up with with that and convince them (and the client) that the user experience is a very important feature in an application. :)
The interaction design phase includes usability of the application, good navigation (navigation design), communication to the user (information design), Layout and positioning of elements (Interface design). Of course it depends on each case but I need some basic figure or formula to be able to sell it.
The actual process I've come up with looks like this:
- Sketching wireframes 16h (I dont know. Depends how deep Im going. No advanced prototypes though.) - Iterative testing and improvements of said wireframes 8h - Preparation for meeting 4h - Meeting with client; Showcase sketches with improved UI as a foundation for discussion and testing purposes. 3h - (Cycle?) Possible changes after input from the meeting. 4h
Total: ~35 hours
Should I calculate x hours for Navigational design, x hours for each page I need to design?
How do you work? Is there any best practices that you apply in your estimates?
Is my design process flawed? If so, what can I do to improve?
Sorry for my novice questions and thank you for reading!