Re: [IxDA] RE: [IxDA] ATM interaction design

24 Jun 2010 - 4:51pm
4 years ago
1 reply
593 reads
Moses Wolfenstein
2010

First off I just wanted to mention it's nice to have the excuse to talk about ATMs in terms of usability. Like the microwave discussion, this sort of thing makes me really happy I joined this listserv.

While I haven't utilized the BofA ATMs as we have none in Wisconsin, UW Credit Union also has a hand full of envelope free deposit machines. I actually agree with Avi that the feedback is better with these machines. Having the opportunity to see the value written on the check alongside the question of whether I've entered the deposit correctly seems like a pretty nice affordance.

That said I'm usually depositing one check at a time so I don't have the hassle of having to repeat the process multiple times over a single usage.

my 2¢
-Moses



--
Moses Wolfenstein
Doctoral Candidate
University of Wisconsin, Madison
www.moseswolfenstein.com

Comments

24 Jun 2010 - 7:05pm
elvenmuse
2010

Is there an option to know if the ATM has enough money (ie: an iPhone app that can send a request for x amount of money)? Or enough money in specific denominations? Or enough money of a specific currency?

Maybe this feature can work alongside a "car (or quick) ATM" in which part of the validation is done before so that one just goes for the money without leaving the car. (maybe the safest option to retire money).

...but now that I think of it; this may have malicious uses (however, the client who asked for an "x" amount just before someone stole money from the ATM will be prime suspect).

> First off I just wanted to mention it's nice to have the excuse to talk > about > ATMs in terms of usability. Like the microwave discussion, this sort of > thing > makes me really happy I joined this listserv. > > While I haven't utilized the BofA ATMs as we have none in Wisconsin, UW > Credit Union also has a hand full of envelope free deposit machines. I > actually agree with Avi that the feedback is better with these machines. > Having the opportunity to see the value written on the check alongside the > question of whether I've entered the deposit correctly seems like a pretty > nice affordance. > > That said I'm usually depositing one check at a time so I don't have the > hassle of having to repeat the process multiple times over a single usage. > > my 2¢ > -Moses > > -- > Moses Wolfenstein > Doctoral Candidate > University of Wisconsin, Madison > www.moseswolfenstein.com [1] > > ((

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