[Feedback Rew] Social Usability Workshop

28 Jun 2010 - 7:00am
5 years ago
2 replies
1367 reads


I've presented a few weeks ago a workshop titled "Social Usability Workshop" at Frontiers of Interaction in Rome. Since it's my first public, full workshop, I'd love to have some feedback about it.

I'll probably come back at a later time to get also your opinion about Social Usability itself, what I'd like to ask you now is a feedback on the workshop structure I used, how do you think I could improve it and maybe what do you think are the best practices for this kind of group work.

The workshop works in this way:

  1. Social Usability, 20': theory, checklist and method
  2. Analysis, 45': group work and discussion, using the checklist to make a website analysis
  3. Design, 50': individual work, pair testing and discussion, using the checklist to pick a design task
  4. Wrap up, 5': closing remarks
Here you'll find the full presentation I used to back-up my talks.
Thank you in advance for your suggestions, comment and criticism. :)



28 Jun 2010 - 8:47am

I assume this is an out growth of the Business Analyst thread of several days ago.

As someone who has successfully practiced web design, graphic design, theatrical ligting design, thearical projection design, scenic design and exhibit design as well as being a BA I've got a few cents to pitch into the pot.

Firstm Business Analysis is the elicitation, analysis and documentation of the problem -- not the creationof a solution. BA's define the universe of possible solutions that will meet the acceptance criteria of the project. A designer on the other hand is by definition a creator of solutions. There is a great deal more to design than aestheics. Hanging aesthetics on a solution is a minor form of design called decoration. Design by definition is the synthesis of a solution against a set of constraints.

Even great artists like Michealangelo had to meet the requirements of their patrons when executing a project. Those designers that had sufficient vision and ego -- like Frank Lloyd Wright set their own constraints upon their solutions.

Now is design always intuitive? As any designer can tell you, that's wishful thinking. Designers who succeed in the commercial realm have to deliver ondemand. That requires developing a suite of design elements, a deep understanding of the medium in which you design and the ability to produce successful designs through rigorous applications of brain cells and sweat.

A designer who does not stop to understand a problem thoroughly or who does not conciously and methodically work through to a solution is hardly likely to succeed in the long run. Business Analysis can be an essential part of design. But the essential of design is solving a problem,

28 Jun 2010 - 3:40pm

I think you answered to the wrong mail. ;)


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