Last night's Mission Critical Design talk from Mikkel Michelsen, was a great success! Approximately 100 people turned out for his insightful talk and yummy sandwiches courtesy of the USC School of Engineering. Mikkel explained how he uses the same guiding principles and methodologies that most interaction designers use for business-critical design (optimizing flow, reducing friction, not crying wolf with alerts, etc.). For Mission Critical Design, he has to deal with lots of legacy equipment including analog controls, and really get support from domain experts, and of course be more rigorous overall because human lives are on the line.
A giant thank you to Ashish Soni, USC, UX Meetup, and of course all of you who attended the event! Please share your feedback on the talk, venue, and food and if you have an idea for an event, or would like to host or sponsor in the future, please speak up.