Re: [IxDA] How do you scale great UI design?

27 Jul 2010 - 11:19am
707 reads
DrWex
2006

Russ,

I really like Chauncey's ideas, but I would perhaps shift the focus about 45 degrees off this axis. It has always been my experience that the best carrier of ideas such as how to do great UI design is people. Therefore I would focus on things that would spread good people around and let them transfer their knowledge and inspiration.

Matrix management is supposed to do this - works better or worse depending on company culture I find.

Workshops, tiger teams, and mentoring are all well-tested methods for increasing close collaboration. Creating shared spaces where people naturally congregate to interact (electronic and physical) can help spread design and design culture, though it's very hard to get precise metrics on it. Obviously I'm a big fan of Christopher Alexander and he's written a lot on this that I can't possibly summarize here.

Finally, one more fanboy note for Schon's work on reflective practice (http://www.amazon.com/Reflective-Practitioner-Professionals-Think-Action/dp/0465068782). Part of what Schon points out is that the techniques he highlights tend to spread good practice without requiring specialized extra work.

Anyway, you can see where I'm going here - the ways I would scale great UI design across a large group have almost nothing to do with design, per se, and much more to do with people and how they organize and interact.

Just my $.02 from having worked in some large companies, --Alan

On Tue, Jul 27, 2010 at 9:37 AM, Chauncey Wilson wrote: > A really good ux marketing (public relations) plan > A collection of good designs accessible > Case studies showing why something is a good design and how it made a > difference > Before and after comparisons (a powerful technique that is not used as much > as it should be > Rewards for good design > Goals in employee performance plans that have some connection to design > > Do a metaphor brainstorming session that focuses on how other things are > marketed. For example how do people market financial services, cars, books, > food,etc. I have done this and it yields many ideas. If anyone would like to > try this as an experiment let me know and we could try it with > > Read the books on persuasion by cialdini who describes Principles of > persuasion that work in the real world > > Chauncey > > Sent from my iPad > > On Jul 27, 2010, at 2:02 AM, russwilson wrote: > >> How do you successfully scale great UI design across a very large company? >> How do you deliver great products for a company with over 10,000 employees >> and 100's of products? >> >> Have my own opinions, but looking for interesting perspectives... >> >> Thanks! >> >> Russ

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