Last year I published a paper titled "User-Centered Design,
Activity-Centered Design, and Goal-Directed Design: A Review of Three
Methods for Designing Web Applications."
The paper gives an overview of each method's foundations, processes, and key
I'd be glad to send you a copy. Otherwise, if you have access to ACM's
Digital Library, you can download it here:
Ashley Williams, PhD
User Experience Design Consultant
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