Looking for research on automated, temporary passwords for new users

27 Aug 2010 - 3:48pm
978 reads
ericscotteisher
2010

Hey all, have any of you had successful experiences with automated, temporary passwords being generated during the user sign up process?

I didn't read anything about this in  Luke Wroblewski's work and am looking for some insight. Our demographic is composed of many people in their 50's and 60's. I am looking to increase the ease of the signup process.

Do you think receiving an e-mail with simple instructions on creating a personalized password adds more trouble than benefits?

(In case it adds value to answering my question, at times, their account might hold credit card information.)

Thanks.

 

P.S. I have read the article here. Though they asked a similar question, the user base is much different.

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