IntrAnets: Remote usability software

13 Sep 2010 - 1:25am
4 years ago
3 replies
1608 reads
timyeo
2007

Hi all. 

It occurred to me that most remote usability software (e.g. remote observation tools like moseflow, surveys etc) are made to run on the IntErnet.

However, if you're testing on the IntrAnet, you won't have access to the Internet and therefore these tools don't work.

One option is to have these software hosted on a local server within the IntrAnet. However,  most of these solutions only work on the Internet and have no option for local hosting. 

Also, installing software and browser add-ons onto each intranet computer is a less than ideal solution because we will end up stepping on the toes of IT depts who are concerned with you screwing up their computers. 

So my question is: Does anyone know of remote usability software that work on Intranets?

Thanks.

Tim..

Comments

13 Sep 2010 - 9:05am
whitneyq
2010

Bill Albert and Tom Tullis have presented remote testing solutions based on SurveyGizmo. http://measuringuserexperience.com/SurveyGizmo.htm

But you should test the external solutions in your particular situation. You may not have all the bells and whistles available, but if the participant is signed in (or can) and has external web access, there's no reason why the tool won't work.

Whitney

On Mon, Sep 13, 2010 at 3:52 AM, timyeo wrote: > Hi all. > > It occurred to me that most remote usability software (e.g. remote > observation tools like moseflow, surveys etc) are made to run on the > IntErnet. > > However, if you're testing on the IntrAnet, you won't have access to the > Internet and therefore these tools don't work. > > One option is to have these software hosted on a local server within the > IntrAnet. However,  most of these solutions only work on the Internet and > have no option for local hosting. > > Also, installing software and browser add-ons onto each intranet computer is > a less than ideal solution because we will end up stepping on the toes of IT > depts who are concerned with you screwing up their computers. > > So my question is: Does anyone know of remote usability software that work > on Intranets? > > Thanks. > > Tim.. > > (

14 Sep 2010 - 12:46am
Alfonso de la Nuez
2009

UserZoom works in most cases. Many of our customers test their Intranets themselves. Contact me if you are interested. 

Best,

Alfonso

15 Sep 2010 - 1:05pm
James Page
2008

Webnographer offer a self hosted version that would work for a Intranet, or where you do not want data hosted in the cloud. 
Contact me if you are interested,
All the best
James

On 14 September 2010 06:56, Alfonso de la Nuez <alfonso@userzoom.com> wrote:

UserZoom works in most cases. Many of our customers test their Intranets themselves. Contact me if you are interested. 

Best,

Alfonso

(((Plea
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