[EVENT] IxDA Austin // Tuesday, Jan 18 // Using Online Communities to Harvest Ideas, Decrease Support Costs and Kick-Start Loyalty
4 Jan 2011 - 10:11am
Erin Lynn Young
National Instruments has won awards for the way it has built user feedback into the development process for its flagship product. The company invites users to submit features and rate others' submissions, collects feedback about new technologies before they're ready for release and actively measures the success of their co-innovation.
In this panel, we'll bring folks together from Community, Product Management and IT teams to teach us how they're doing it - and how they're measuring it. Panelists include:
AUSTIN IXDA IxDA Austin produces regular face-to-face community events to gather professionals who design interactive systems and products of all kinds: web,desktop, enterprise, mobile, consumer electronics, digitally-enhanced environments, and more. All interested parties are welcome! If you'd like to learn more join us at http://ixdaaustin.ning.com/