Next Generation Help
11 Feb 2011 - 1:25pm
3 replies
521 reads
I have the opportunity to fundamentally change the way Help is done in the next generation versions of my enterprise applications. The current Help systems use old school CHM or HTML Help formats. Tree on the left, content on the right. Etc.
Have any of you fine folks stepped beyond this old style of help? Have you done something extraordinary?
I would love to hear about it.
I would love to hear your ideas!
Thank you so much.
Comments
I've written about lessons we can learn from games, some of which are specifically about help systems. Check out the following posts from DesignAday:
Practical Lessons from Games: Integrated Tutorial
Practical Lessons from Games: Load Tips
Practical Lessons from Games: Training Wheels
Jack, thank you for the great information. I appreciate it, and I really love your blog.
perhaps that might be interessting for you ...
http://ux4dotcom.blogspot.com/2009/12/help-how-when-and-what.html