Career Opportunity at Usability Matters!

20 May 2011 - 11:50am
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Usability Matte...

User Experience Designer 

The Opportunity

As a member of the UM team, you will create strategic solutions for our clients using UX tools and best practices.

We want someone who is passionate about user experience and will share that passion with their team, their clients, and the field.

We are currently seeking entry-level or intermediate candidates but are always interested in talking to colleagues at every point in their career development.


The Company

Usability Matters is a dynamic firm devoted exclusively to user experience. We are an established boutique agency with a stellar reputation in Toronto and beyond.

We offer a dynamic and supportive working environment. We believe in work-life balance, as well providing a breadth of experience and education. Our varied client list affords us the opportunity to work on a wide range of projects across many industry sectors.

Our pride in our team and our work shows in everything we do.


Responsibilities, Tasks, Deliverables:         


  • Evaluate, plan and design user-based solutions for web, mobile, desktop, kiosk and more.
  •  Work with various clients and their teams to define the goals, requirements, structure, navigation, and functionality of effective and engaging user interactions
  •  Design and document interactive solutions through tools such as wireframes, user flow diagrams, information architecture diagrams, electronic prototypes and written reports, ensuring that the user experience satisfies expectations for utility and ease-of-use while meeting related business objectives and requirements
  •  Participate in usability studies and other forms of user consultation
  •  Provide support to other UM team members in a project capacity
  •  Contribute to the ongoing business development of Usability Matters



Experience, Knowledge, Skills:


Interest in and aptitude for user experience design and evaluation as demonstrated by one or more of the following:

  •  Experience contributing to online user experiences as a project manager, content specialist, visual designer, developer or other team member
  •  Experience evaluating user experiences
  •  Relevant education in areas such as information or interaction design, human computer interaction, digital communications, etc.
  •  Some knowledge of user testing methods, user-centred design methods, and their related techniques
  •  Ability to operate independently and effectively within a team-based environment



Other Requirements:


  • College or university graduate in a related discipline or equivalent experience
  •  Ability to present concepts and work-in-progress to clients in a professional manner that demonstrates expertise
  •  Good verbal and written communication skills
  •  Experience writing detailed reports
  •  Ability to think/communicate at the conceptual as well as the tactical level
  •  Ability to become a subject matter expert quickly through research and interviewing
  •  Experience with web development processes and life cycles
  •  Strong understanding of the Internet and Web technologies
  •  Experience with MS Word, MS Excel, PowerPoint and Omnigraffle (or other visualization software)
  • Graphic design and/or technical expertise is welcomed
  • French fluency, oral and written, is a strong asset



This opportunity may be filled by contract (minimum 6 months) or full-time, depending on the suitability and preference of the selected applicant.

Forward resumes to Please indicate in the email subject line the role you are applying for.

We request that you include samples or portfolios of relevant work. In addition, please clearly state your salary/compensation expectations.

We are interviewing as we receive applicants and will close this opportunity when we’ve found the appropriate fit for our team. 


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