Community-driven quality control on site content

7 Jul 2011 - 3:23pm
972 reads
Lisa Rex

Does anyone have an experience with collecting feedback on content quality on large, community-driven sites? I see that the IXDA site is using "flag" to vote up and mark as "inappropriate", but I want to hear about collecting more actionable feedback, much like the Get Satisfaction widget is doing.

In particular, it's for, where anyone can create content, but managing it is much more challenging!



  • Is the feedback you're generally actionable; e.g. are folks explaining the problem and offering solutions?
  • How do you manage the process of viewing, proritizing and marking the fix as 'done'?


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